2nd-Line IT Engineer β€” Microsoft 365 & Cloud Support in England

2nd-Line IT Engineer β€” Microsoft 365 & Cloud Support in England

England Full-Time 25000 - 35000 Β£ / year (est.) No working from home possible
ITCS

At a Glance

  • Tasks: Provide 2nd line remote IT support and resolve issues in Microsoft 365 and networks.
  • Company: ITCS, a growing tech company in the UK with a focus on teamwork.
  • Benefits: Salary between Β£25,000–£35,000, 25+ days holiday, and fully funded certifications.
  • Other info: Enjoy clear progression opportunities in a supportive team.
  • Why this job: Join a flexible environment and advance your career in IT support.
  • Qualifications: Experience in IT support and strong problem-solving skills.

The predicted salary is between 25000 - 35000 Β£ per year.

ITCS in the United Kingdom is seeking a Level 2 Engineer to provide 2nd line remote IT support across a growing customer base.

You will diagnose and resolve issues in Microsoft 365, Windows endpoints, and networks, while maintaining solid documentation and security policy stewardship.

The role offers Β£25,000–£35,000 per year, 25+ days holiday, fully funded certifications, and clear progression in a flexible, team-focused environment.

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2nd-Line IT Engineer β€” Microsoft 365 & Cloud Support in England employer: ITCS

ITCS is an exceptional employer that prioritises employee growth and development, offering fully funded certifications and a clear progression path within a supportive team environment. Located in the UK, the company fosters a flexible work culture, ensuring a healthy work-life balance with over 25 days of holiday, making it an ideal place for IT professionals looking to advance their careers while enjoying meaningful work.

ITCS

Contact Details:

ITCS Recruitment Team

We think you need these skills to ace 2nd-Line IT Engineer β€” Microsoft 365 & Cloud Support in England

Microsoft 365
Windows Endpoints
Network Troubleshooting
Remote IT Support
Issue Diagnosis
Documentation Skills
Security Policy Stewardship