ITCS in Dorchester, UK is seeking a Level 2 Engineer to provide 2nd line remote support across a diverse customer base. You will diagnose and resolve issues in Microsoft 365, endpoints, networks, and user environments while maintaining cloud systems and security policies.
The role emphasizes working with telecoms/VoIP, documenting interactions, and escalating complex problems to Level 3 engineers, all within a flexible, supportive culture and strong team ethos.
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2nd Line IT Engineer – Support & Field (Fully Funded Certs) in Dorchester employer: ITCS
ITCS is an exceptional employer that prioritises employee growth and development, offering fully funded certifications and a clear progression path within a supportive team environment. Located in the UK, the company fosters a flexible work culture, ensuring a healthy work-life balance with over 25 days of holiday, making it an ideal place for IT professionals looking to advance their careers while enjoying meaningful work.
