2nd-Line IT Engineer β€” Microsoft 365 & Cloud Support

2nd-Line IT Engineer β€” Microsoft 365 & Cloud Support

Full-Time 25000 - 35000 Β£ / year (est.) No working from home possible
ITCS

At a Glance

  • Tasks: Provide 2nd line remote IT support for Microsoft 365 and networks.
  • Company: Join a growing IT support company in the UK with a team-focused culture.
  • Benefits: Earn Β£25,000–£35,000, enjoy 25+ days holiday, and get fully funded certifications.
  • Other info: Flexible work environment with clear career progression opportunities.
  • Why this job: Make a real difference by solving IT issues and supporting customers.
  • Qualifications: Experience in IT support and a passion for technology.

The predicted salary is between 25000 - 35000 Β£ per year.

ITCS in the United Kingdom is seeking a Level 2 Engineer to provide 2nd line remote IT support across a growing customer base.

You will diagnose and resolve issues in Microsoft 365, Windows endpoints, and networks, while maintaining solid documentation and security policy stewardship.

The role offers Β£25,000–£35,000 per year, 25+ days holiday, fully funded certifications, and clear progression in a flexible, team-focused environment.

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2nd-Line IT Engineer β€” Microsoft 365 & Cloud Support employer: ITCS

ITCS is an exceptional employer that prioritises employee growth and development, offering fully funded certifications and a clear path for career progression. With a flexible, team-focused work culture, employees enjoy over 25 days of holiday and the opportunity to work in a dynamic environment that values collaboration and innovation.

ITCS

Contact Details:

ITCS Recruitment Team

We think you need these skills to ace 2nd-Line IT Engineer β€” Microsoft 365 & Cloud Support

Microsoft 365
Windows Endpoints
Network Troubleshooting
Remote IT Support
Issue Diagnosis
Documentation Skills
Security Policy Stewardship