Itchyfeet is assisting a client in recruiting a Member Relations Administrator for a full-time role in the United Kingdom. You will provide members with information about membership, share accounts, and products/services, and you will address inquiries while resolving issues to deliver a best-in-class customer experience.
Key duties include handling inbound/outbound calls and emails, administering share accounts (including closing dormant ones and data cleansing), processing transactions, and
Member Relations Supervisor - Member Services & Payments employer: Itchyfeet
Itchyfeet provides a collaborative work environment where employees can contribute to significant compliance initiatives. The company emphasizes professional development and offers opportunities to work on diverse projects in the financial sector.