At a Glance
- Tasks: Lead a dynamic spa team and deliver exceptional treatments to enhance guest experiences.
- Company: Join a thriving spa operation in a peaceful haven focused on wellness and indulgence.
- Benefits: Enjoy professional growth, a collaborative environment, and the chance to shape the spa's future.
- Other info: Flexible hours and opportunities for career development in an ambitious organisation.
- Why this job: Make a real impact in a role that blends leadership with hands-on wellness treatments.
- Qualifications: Must be a qualified Spa Therapist/Manager with strong leadership and communication skills.
The predicted salary is between 31500 - 38500 £ per year.
A fantastic opportunity has arisen for an experienced Spa Manager. This role is full-time and permanent, providing a chance to lead a dynamic and commercially minded spa operation focused on elevating guest experience. The position is a dual-function role, with approximately 50% dedicated to delivering treatments and the remaining focused on leadership, guest service, and daily operational management. The successful candidate will lead a small team of therapists and manage a busy treatment-room operation, ensuring exceptional standards of service, performance, and compliance at all times. The spa is situated in a peaceful haven, offering panoramic views and a relaxing environment – the perfect setting for wellness and indulgence. This role requires a strong commitment to excellence in guest care and operational efficiency.
Job Duties:
- Lead, inspire, and manage the spa team to deliver consistently high standards of guest care
- Deliver spa treatments to a professional and high technical standard
- Oversee daily operations including bookings, scheduling, rota planning, and guest experience management
- Monitor and achieve retail, treatment, and revenue targets while controlling costs and key performance indicators
- Maintain exceptional standards of cleanliness, safety, and presentation across the spa
- Collaborate closely with the management team to ensure a seamless guest journey
- Manage and develop the spa’s social media presence, promoting services, offers, and brand visibility
- Ensure full compliance with health and safety and company policies at all times
Job Requirements:
- Qualified Spa Therapist/Manager (NVQ Level 3 or equivalent essential)
- Proven experience in a supervisory or management role within a spa or wellness environment
- Strong practical treatment skills with a genuine passion for wellness and guest care
- Highly hands-on, self-motivated, and operationally focused
- Excellent communication skills, both face-to-face and in written correspondence
- Commercially aware, with experience managing budgets, targets, and costs
- Organised, proactive, and capable of motivating and developing a small team
- Computer literate and confident using booking and scheduling systems
- Flexible to work weekends and variable hours as required by the business
- High attention to detail and quality standards
- Knowledge of Elemis products is desirable but not essential
- Must be eligible to work in the Isle of Man
What You’ll Love:
This role offers the opportunity to engage in a collaborative environment, focusing on maintaining high standards while enhancing the guest experience. You will be part of an ambitious and evolving organisation, dedicated to your professional growth and career development, fostering skills in operational management, customer service, and wellness treatments. With a commitment to providing exceptional service, you will enjoy ample opportunities to showcase your talents and help shape the spa’s future.
Spa Manager employer: Itchyfeet Recruitment Agency
Itchyfeet Recruitment Agency is an excellent employer, offering a dynamic work environment where collaboration and operational efficiency are at the forefront. Employees benefit from a supportive culture that prioritises professional growth and continuous improvement, making it an ideal place for those seeking meaningful and rewarding employment in the UK.
Contact Details:
Itchyfeet Recruitment Agency Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Spa Manager
✨Get Involved in Wellness Communities
Dive into local wellness and health coaching communities, both online and offline. Join Facebook groups or forums where health coaches gather to share tips and opportunities. You never know when a connection might lead to a full-time gig at a place like Itchyfeet Recruitment Agency!
✨Attend Wellness Workshops and Events
Search for wellness conferences, workshops, or meet-ups happening in your area. These events are goldmines for networking and often have job boards where you can find openings, including listings from companies like Itchyfeet Recruitment Agency.
✨Showcase Your Skills Online
Create a personal blog or social media accounts focused on health and wellness coaching. Share your insights, tips, and success stories. This not only demonstrates your expertise but also increases your visibility to potential employers like Itchyfeet Recruitment Agency.
✨Utilise Your Connections
Don't underestimate the power of word-of-mouth! After connecting with people at events or online, reach out to friends and acquaintances who are in the wellness industry. A simple coffee chat could land you a full-time role at Itchyfeet Recruitment Agency!
We think you need these skills to ace Spa Manager
Some tips for your application 🫡
Show Off Your Qualifications:In the wellness and health coaching world, your certifications are key! Make sure to highlight any relevant qualifications, such as health coach certifications, nutrition credentials, or any workshops you've attended. We want to see how you can apply your knowledge in real-world scenarios!
Craft a Relatable Cover Letter:Your cover letter should express your passion for helping others achieve wellness goals. Share any personal experiences or stories that led you to this field. This helps us see the genuine person behind the application — we love a good personal touch!
Highlight Your Coaching Approach:Describe your coaching style or methodology within your CV. Whether you're into holistic approaches, behaviour change techniques, or motivational interviewing, let us know! This helps us understand how you might connect with potential clients and fit into our team.
Professional but Approachable Formatting:When you're crafting your CV, keep it clear and easy to read, but don’t shy away from a bit of colour or personality! Use bullet points to make your experience pop, and consider including a brief personal statement to summarise your coaching philosophy. We all appreciate a well-organised document that reflects who you are!
How to prepare for a job interview at Itchyfeet Recruitment Agency
✨Showcase Your Coaching Techniques
Make sure you can explain your coaching methodologies clearly. Think about how you approach client goals and what techniques you use—whether it’s motivational interviewing or goal-setting strategies. Practise presenting case scenarios to highlight how you help individuals in their wellness journeys.
✨Demonstrate Your Knowledge of Wellness Tools
Be prepared to discuss specific health and wellness tools or technologies you’re familiar with. If you use apps or software for tracking progress or facilitating communication with clients, mention these. Showing you’re tech-savvy can really give you an edge, especially as coaching often involves leveraging these tools.
✨Align with Itchyfeet Recruitment Agency's Values
Before the interview, dig deep into Itchyfeet Recruitment Agency's ethos and wellness philosophy. Speak about why these resonate with you and how your coaching aligns with their vision. It’ll show that you’re not just seeking a job, but that you genuinely want to be part of their mission.
✨Prepare for Real-Life Scenarios
In full-time roles, they might want to see how you handle real-life coaching situations. Prepare for role-playing exercises or questions about how you’d tackle specific challenges clients might face—this can really demonstrate your practical experience and problem-solving skills.
