IT Service Management Lead – Resilient & Customer‑Focused

IT Service Management Lead – Resilient & Customer‑Focused

Full-Time No working from home possible
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Itchyfeet Recruitment Agency is seeking an experienced IT Service Manager for client teams in Guernsey or Jersey. You will lead day-to-day ITSM governance, ensure reliable services, and collaborate with Security, Resilience, and third-party suppliers to deliver excellent outcomes.

The role focuses on improving service delivery, incident response, and continuous improvement across a complex technology environment, reporting to Senior Technology leadership.

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IT Service Management Lead – Resilient & Customer‑Focused employer: Itchyfeet Recruitment Agency

Itchyfeet Recruitment Agency is an excellent employer, offering a dynamic work environment where collaboration and operational efficiency are at the forefront. Employees benefit from a supportive culture that prioritises professional growth and continuous improvement, making it an ideal place for those seeking meaningful and rewarding employment in the UK.

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Contact Details:

Itchyfeet Recruitment Agency Recruitment Team