At a Glance
- Tasks: Provide top-notch IT support and mentor junior team members.
- Company: Join a dynamic recruitment agency focused on tech solutions.
- Benefits: Competitive salary, flexible hours, and opportunities for professional growth.
- Other info: Fast-paced environment with a focus on continuous improvement.
- Why this job: Make a real difference in IT support while developing your leadership skills.
- Qualifications: Experience in second-line IT support and strong communication skills.
The predicted salary is between 31500 - 38500 Β£ per year.
Itchyfeet Recruitment Agency is seeking a Senior Technician to deliver high-quality second-line IT support, maintaining clear client communication and ensuring efficient ticket progression to meet service standards.
You will handle complex Level 2 issues, mentor junior colleagues, and contribute to continuous improvement while staying up-to-date with technologies and security fundamentals.
A proactive, independent worker with strong organisational skills will thrive here.
#J-18808-Ljbffr
Senior IT Support Technician - 2nd Line & Mentorship employer: Itchyfeet Recruitment Agency
Itchyfeet Recruitment Agency is an exceptional employer, offering a dynamic work culture that prioritises collaboration and professional growth. Located in the United Kingdom, employees benefit from a supportive environment that encourages impactful contributions while ensuring compliance and excellent customer service. With opportunities for continuous development and a focus on sustainable growth, this role is perfect for those looking to make a meaningful difference in the insurance sector.
Contact Details:
Itchyfeet Recruitment Agency Recruitment Team