Itchy Feet seeks a hybrid Technical Support Analyst in St Helier, Jersey, to join a regulated financial services team. You will provide frontline and developing second-line support across desktop services, Microsoft 365, and network access, handling incidents and service requests through established processes to ensure timely resolution.
You will contribute to knowledge articles, support documentation, and escalation procedures while collaborating with colleagues and MSPs for reliable service
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Hybrid Technical Support Analyst: Elevate IT & Service employer: Itchy Feet
As a leading employer in the finance sector, we offer a dynamic work environment that fosters collaboration and innovation. Our commitment to employee development is reflected in our comprehensive training programmes and clear career progression paths, ensuring that you can grow alongside the company. Located in a vibrant area, we provide a supportive culture that values work-life balance and encourages meaningful contributions to our financial success.