At a Glance
- Tasks: Serve delicious food and provide top-notch customer service in a vibrant college environment.
- Company: Join the friendly team at Itchen Sixth Form College, known for its inclusive culture.
- Benefits: Enjoy free parking, gym access, discounts, and a supportive workplace culture.
- Other info: Perfect for students looking for part-time work with great career growth opportunities.
- Why this job: Make a difference in students' lives while gaining valuable experience in hospitality.
- Qualifications: Customer service experience and a friendly, flexible attitude are key.
The predicted salary is between 25159 - 25558 £ per year.
Itchen Sixth Form College is an ambitious, inclusive and high-achieving college with a reputation for excellence. We are seeking a friendly, enthusiastic and customer-focused Hospitality Assistant to join our busy Hospitality team. This role is for 12 hours per week working 10am - 2pm Tuesday, Wednesday and Friday, for 32 weeks per year. This is an exciting opportunity for someone who enjoys working with people, thrives in a fast-paced environment and takes pride in delivering excellent customer service.
About the Role
As a Hospitality Assistant, you will support the day-to-day operation of the College's catering and retail services. Your duties will include:
- Serving customers and providing excellent customer service
- Preparing and presenting food to a high standard
- Operating tills and handling cash transactions
- Maintaining clean, attractive displays and merchandising stock
- Receiving and storing deliveries
- Supporting stock control and ordering processes
- Filling and maintaining vending machines
- Ensuring high standards of hygiene, health and safety
- Working collaboratively with colleagues to provide an excellent service to students, staff and visitors
- Occasional evening and weekend work to support special events
About You
- Experience in a customer service environment
- Friendly, flexible and enthusiastic
- Excellent customer service and organisational skills
- Works well as part of a team
- Can remain calm and professional during busy periods
- Maintains high standards of cleanliness and presentation
- Committed to safeguarding and promoting the welfare of young people
- Experience of working in retail, operating electronic till systems or working with students is advantageous
Key Responsibilities
- Provide excellent customer service to students, staff and visitors
- Assist in the day-to-day running of the College's catering and retail facilities
- Prepare, present and serve food and beverages to a high standard
- Operate tills and process cash and card transactions accurately
- Maintain clean, tidy and well-presented catering and retail areas
Skills, Knowledge and Expertise
- Good standard of literacy and numeracy
- Level 2 Food Hygiene Certificate or willingness to obtain within the probationary period
- Experience of working in a customer service environment
- Experience of working effectively as part of a team
- Experience of maintaining high standards of cleanliness and presentation
- Excellent customer service skills
- Friendly, approachable and professional manner
- Flexible and adaptable approach to work
- Ability to work well under pressure and during busy periods
Workplace Benefits
- Values-driven culture
- Learning and Development opportunities
- Free on-site parking
- Eye care scheme
- Cycle2Work scheme
- Free on-site gym & sports facilities
- Free flu jabs
- Free hot drinks for staff
- Canteen with freshly prepared food
- 1 Life Event Day
- Staff discount schemes
- Employee Loyalty Celebration Reward Scheme
- On-site college nursery with priority for college staff
- Access to college library
- Free college WiFi
- Compassionate leave
- Counselling service
- Pension scheme enrolment
- Occupational sick pay
- Enhanced family leave
StudySmarter Expert Advice🤫
We think this is how you could land Lunch Time Hospitality Assistant in Southampton
✨Get Involved in Local Events
Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.
✨Join Hospitality Groups
Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!
✨Show Up in Person
For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!
✨Apply Through Our Website!
Don’t forget to check out the openings at Itchen Sixth Form College and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.
We think you need these skills to ace Lunch Time Hospitality Assistant in Southampton
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at Itchen Sixth Form College that you can keep it cool under pressure!
Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at Itchen Sixth Form College.
Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!
Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at Itchen Sixth Form College get a sense of who you are beyond your experience!
How to prepare for a job interview at Itchen Sixth Form College
✨Show Off Your People Skills
In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!
✨Know the Menu Inside Out
You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at Itchen Sixth Form College and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.
✨Flexibility is Key
As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!
✨Role-Play Scenarios
Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.
