Salesforce Administrator

About this Opportunity

Ensuring that the Salesforce platform provides the business with an effective and efficient way to process the lifecycle of our vehicles – from driver enquiry through to vehicle termination.

Responsible for the translation of business requirements into functional specifications enabling SF development.

About us

We’re on an exciting journey to transform our Group and the way we’re shaping finance for good.

We’re focusing on the future, investing in our technologies, workplaces, and colleagues to make our Group a great place for everyone.

Including you.

We’re an award winning car leasing company who have been providing company car and tax efficient car benefit schemes since 2009.

We take pride in helping organisations offer their employees a car that will have less impact on our environment, supporting planet positive mobility and a brighter more sustainable future.

We’re committed to driving down emissions by getting people into newer and more environmentally friendly cars.

We genuinely care about the world we live in and know that our customers do too.

This is why we work with each and every one to offset the carbon emitted by each salary sacrifice car put on the road through our schemes.

Our Car Benefit Scheme gives employees access to affordable, fully maintained and insured cars for a fixed monthly amount delivered through a salary sacrifice employee benefit arrangement.

Offering all fuel types, prices and over 1000 cars to choose from all by leading manufacturers.

Please visit [ANON] car website for more information.

• What you’ll need - Experience Cloud, Data Cloud or Agentforce
• Responsible for the translation of business requirements into functional specifications for the SF development team.
• Optimisation & Continuous

Improvement: 1st line support for escalated technical queries from Operational Teams – conducting full analysis and investigation.

Owner of monthly audit and deep dive sessions to ensure adaptation of any functional change or challenge is identified

• Change Management: Creation and delivery of effective change – conducting a rigorous testing cycle - designing scripting and scenarios.
• Management

Information: Utilise data sources to engineer reporting suites and dashboards to enable the monitoring of KPI’s, enabling feedback for change.

Analyse patterns or queries and take corrective measures where required.

• Training & Knowledge: Responsible for translating technical build into functional training and upskilling the Learning & Development team to enable effective roll out to the business.
• Knowledge & Growth: Provide operational expertise and support to product owners and the wider technical team in respect of business processes.
• And any experience of these would be really useful
• Extensive experience with Salesforce and BO.
• Willing to undertake training and examinations if required.
• Extensive Salary Sacrifice knowledge and experience.
• Experienced in business UAT with the ability to write scenarios and scripting.
• Significant experience in a leasing environment.
• Has a detailed understanding of [ANON] internal operational process flows.
• About working for us

Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms.

We want our people to feel that they belong and can be their best, regardless of background, identity or culture.

We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative.

And it’s why we especially welcome applications from under-represented groups.

We’re disability confident. So if you’d like reasonable adjustments to be made to our recruitment processes, just let us know.

#J-18808-Ljbffr