Senior IT Service Desk Lead in Hebburn

A leading IT service provider in the United Kingdom is seeking a Senior Service Desk Engineer to ensure timely resolutions of support requests and maintain exceptional client satisfaction. This role encompasses advanced troubleshooting, engaging with escalated tickets, and collaborating closely with the service desk team. Strong technical knowledge and customer service skills are essential, and the position offers a full-time commitment with competitive salary based on experience. #J-18808-Ljbffr