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- Tasks: Design and own architecture artefacts for innovative solutions in Hospitality and Retail.
- Company: Join ITC Infotech, a global leader in tech services and solutions.
- Benefits: Competitive salary, flexible work options, and opportunities for professional growth.
- Why this job: Make a real impact by shaping the future of digital solutions in exciting industries.
- Qualifications: Experience as a Solution Architect with strong communication and design skills.
- Other info: Dynamic environment with a focus on collaboration and continuous learning.
The predicted salary is between 36000 - 60000 £ per year.
ITC Infotech is a leading global technology services and solutions provider, led by Business and Technology Consulting. ITC Infotech provides business-friendly solutions to help clients succeed and be future-ready, by seamlessly bringing together digital expertise, strong industry specific alliances and the unique ability to leverage deep domain expertise from ITC Group businesses. The company provides technology solutions and services to enterprises across industries such as Banking & Financial Services, Healthcare, Manufacturing, Consumer Goods, Travel and Hospitality, through a combination of traditional and newer business models, as a long-term sustainable partner.
We are looking for Solution Architects to join a high-performing architecture function supporting a portfolio of strategic initiatives across Hospitality and Retail. The Solution Architect will play a hands-on design and assurance role, owning core architecture artefacts and working closely with Engineering, Product, Delivery, and Architecture peers across multiple towers. The role requires strong domain understanding, excellent design communication skills, and the ability to operate across multiple initiatives in parallel throughout the year.
Key Responsibilities
- Architecture Artefacts & Design Ownership
- The Solution Architect is accountable for producing and maintaining core architecture artefacts, including:
- Key Design Decisions (KDDs)
- Identify architectural options, constraints, and trade-offs
- Clearly articulate decisions, rationale, risks, and implications
- Maintain decision traceability across initiatives
- Outline Solution Designs (OSDs)
- Define early-stage solution direction to support discovery, estimation, and planning
- Establish scope boundaries, assumptions, and dependencies
- High-Level Designs (HLDs)
- Produce clear, structured HLDs covering: Architecture overview and context, Logical and physical views, Integration patterns and data flows, Security, resilience, scalability, and operability considerations
- Ensure designs align with enterprise architecture principles and target state.
- Collaboration with Engineering & Delivery
- Work closely with Technical Leads and Engineering Teams to:
- Explain and walk through designs in detail
- Ensure architectural intent is clearly understood
- Enable effective translation of HLDs and OSDs into Low-Level Designs (LLDs)
- Act as the architectural bridge between strategy and delivery, supporting teams through build and implementation
- Review and assure LLDs produced by delivery teams and partners to ensure alignment with approved designs.
- Multi-Initiative & Portfolio Support
- Support multiple initiatives concurrently, flexing across programmes based on demand and priority
- Provide architectural consistency where initiatives intersect (e.g. CIOL, Digital Keys, Identity, Booking flows)
- Support initiatives across different phases: discovery, design, delivery, and transition to BAU.
- Architecture Governance & Cross-Tower Alignment
- Present designs, KDDs, and recommendations in Architecture Forums and review boards
- Incorporate feedback and manage design iterations through governance
- Work closely with Architecture teams from other towers (e.g. Data, Integration, Security, Infrastructure) to:
- Ensure end-to-end alignment
- Resolve cross-cutting concerns and dependencies
- Avoid duplication and architectural divergence
- Identify, document, and manage architectural risks, constraints, and technical debt
- Domain-Driven Solution Design (Hospitality & Retail)
- Apply strong domain knowledge to solution design, including:
- Booking and reservation lifecycles (leisure, business, group)
- Guest digital journeys across web, app, kiosk, and contact center.
- Payments, pre-pay, pay-on-arrival, and refunds
- Hotel operations and integrations with PMS, CRM, CDP, and MarTech platforms
- High-availability and operational resilience requirements of 24×7 hospitality environments
Skills & Experience
- Essential
- Proven experience as a Solution Architect delivering customer-facing digital solutions
- Strong experience in Hospitality and/or Retail domains
- Demonstrable experience producing: KDDs, OSDs, HLDs
- Experience working closely with engineering teams to support LLD creation and delivery
- Comfortable operating across multiple initiatives in parallel
- Strong understanding of modern digital architectures (APIs, cloud, SaaS, integrations)
- Experience working within formal architecture governance frameworks
- Excellent communication skills, able to explain complex designs clearly.
- Desirable
- Experience with MarTech platforms, booking engines, loyalty, or identity systems
- Experience with mobile guest experiences (e.g. digital keys, mobile check-in)
- Experience in large-scale digital transformation or re-architecture programmes.
- Experience working with system integrators and third-party vendors.
Our X-Factor
- Work ethic: You are a consummate professional.
- Aptitude: You have an innate capacity to transition from project to project without skipping a beat.
- Communication: You have excellent written and verbal communication skills for coordination across projects and teams.
- Impact: You are a critical thinker with an emphasis on creativity and innovation.
- Passion: You have the drive to succeed paired with a continuous hunger to learn.
- Leadership: You are trusted, empathetic, accountable, and empower others around you.
Solutions Architect in London employer: ITC Infotech
Contact Detail:
ITC Infotech Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Solutions Architect in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy to reach out on LinkedIn. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Show off your skills! Create a portfolio that highlights your best work as a Solutions Architect. Include case studies, design artefacts, and any successful projects you've led. This will give potential employers a clear view of what you can bring to the table.
✨Tip Number 3
Prepare for interviews by practising common questions and scenarios related to architecture design and collaboration. Think about how you can demonstrate your domain knowledge in Hospitality and Retail. We want to see how you tackle real-world problems!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team at ITC Infotech. Let’s make it happen!
We think you need these skills to ace Solutions Architect in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Solutions Architect role. Highlight your experience in Hospitality and Retail, and showcase how your skills align with the key responsibilities mentioned in the job description.
Showcase Your Design Skills: Since the role involves producing architecture artefacts like KDDs and HLDs, include examples of your previous work. This could be projects where you’ve made significant design decisions or contributed to architectural governance.
Communicate Clearly: Your written application should reflect your excellent communication skills. Use clear and concise language to explain complex concepts, as this is crucial for the Solutions Architect position.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets the attention it deserves, and you’ll find all the details you need to make your submission stand out!
How to prepare for a job interview at ITC Infotech
✨Know Your Architecture Artefacts
Familiarise yourself with the core architecture artefacts like Key Design Decisions (KDDs) and High-Level Designs (HLDs). Be ready to discuss how you’ve produced and maintained these in past roles, as well as how they align with enterprise architecture principles.
✨Showcase Your Domain Knowledge
Demonstrate your understanding of the Hospitality and Retail sectors. Prepare examples of how you've applied this knowledge in solution design, particularly around booking lifecycles and guest digital journeys. This will show that you can hit the ground running.
✨Communicate Clearly and Confidently
Practice explaining complex designs in simple terms. You’ll need to articulate architectural decisions and their implications clearly, so consider rehearsing with a friend or colleague to refine your communication skills.
✨Be Ready for Multi-Initiative Discussions
Expect questions about how you manage multiple initiatives simultaneously. Prepare to share strategies you’ve used to maintain architectural consistency across projects and how you handle prioritisation when demands shift.