Who We Are? ITC Infotech is a leading global technology services and solutions provider, led by Business and Technology Consulting. ITC Infotech provides business-friendly solutions to help clients succeed and be future-ready, by seamlessly bringing together digital expertise, strong industry specific alliances and the unique ability to leverage deep domain expertise from ITC Group businesses. The company provides technology solutions and services to enterprises across industries such as Banking where client Tickets are not raised the Engineer will retrospectively log Tickets via client Servic e DeskHours of Cover:Monday-Friday 8am-6pm, including UK Bank Holidays (based on a ‘flexible’ core 8-hour day to work as below:The standard hours of 37.5 hours per week can be 8am-6.00pm depending upon site requir ement.Engineer to be experienced in Services as mentioned in respective section belowEngineer to be familiar and experienced in Technologies as per respective Section of this Service Specific ation.Backfill cover (replacement similar skilled Vendor Desk-side Engineer) will be provided for planned absence cover for up to 25 days per annum. Additionally, backfill cover will be provided for absence due to off-site training and any sick leave.Desk-side Support Engineer to support End User specific Hardware and Software including Tablet and Smartphone in conjunction with client Servic e Desk Required Skills
