Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Gather and analyse business requirements for hospitality tech platforms.
- Company: Join ITC Infotech, a leading global technology services provider.
- Benefits: Competitive salary, professional development, and a dynamic work environment.
- Why this job: Make an impact by bridging business needs with innovative tech solutions.
- Qualifications: 5-8 years in business analysis, strong communication, and Agile experience.
- Other info: Opportunity to work in a collaborative team with excellent career growth.
The predicted salary is between 36000 - 60000 £ per year.
ITC Infotech is looking for a Business Analyst to join our team in London, UK.
Work ethic: You are a consummate professional.
Aptitude: You have an innate capacity to transition from project to project without skipping a beat.
Communication: You have excellent written and verbal communication skills for coordination across projects and teams.
Impact: You are a critical thinker with an emphasis on creativity and innovation.
Passion: You have the drive to succeed paired with a continuous hunger to learn.
Leadership: You are trusted, empathetic, accountable, and empower others around you.
Role Overview
Job Summary: We are looking for a Business Analyst with experience in hospitality technology platforms to bridge the gap between business needs and technical solutions. Exp – 5-8 years.
Key Responsibilities:
- Work with customers and stakeholders to gather, analyze, and document business requirements for hospitality platforms.
- Translate business needs into functional specifications, user stories, and process flows.
- Collaborate with engineering teams to ensure requirements are clearly understood and implemented.
- Define product workflows, system integrations, and data requirements for hospitality solutions (PMS, booking engines, guest experience platforms).
- Support solution definition, testing, and validation to ensure business objectives are met.
- Facilitate communication between business teams, customers, and technical teams.
Required Skills:
- Strong experience in business analysis, requirement gathering, and documentation.
- Experience working with software development teams (Agile/Scrum).
- Ability to create BRDs, FRDs, user stories, and process diagrams.
- Good understanding of system integrations and digital platforms.
- Exposure to the hospitality domain (PMS, reservations, guest journey systems) is a plus.
- Strong communication and stakeholder management skills.
Our Mission: ITC Infotech is a leading global technology services and solutions provider, led by Business and Technology Consulting. ITC Infotech provides business-friendly solutions to help clients succeed and be future-ready, by seamlessly bringing together digital expertise, strong industry specific alliances and the unique ability to leverage deep domain expertise from ITC Group businesses. We provide technology solutions and services to enterprises across industries such as Banking.
Business Analyst employer: ITC Infotech
Contact Detail:
ITC Infotech Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Analyst
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend meetups, and engage on platforms like LinkedIn. We all know that sometimes it’s not just what you know, but who you know that can help you land that Business Analyst role.
✨Tip Number 2
Prepare for those interviews by practising common questions and scenarios related to business analysis. We recommend doing mock interviews with friends or using online resources to get comfortable with articulating your experience and skills.
✨Tip Number 3
Showcase your passion for the hospitality tech space! When you get the chance to chat with potential employers, share your insights on trends and innovations in the industry. This will demonstrate your enthusiasm and knowledge, making you stand out.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for talented individuals like you. Plus, it’s a great way to ensure your application gets the attention it deserves.
We think you need these skills to ace Business Analyst
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Business Analyst role. Highlight your experience in hospitality technology platforms and showcase your skills in requirement gathering and documentation. We want to see how you can bridge the gap between business needs and technical solutions!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for the role and the hospitality industry. Share specific examples of how you've successfully collaborated with teams and stakeholders in the past. We love a good story that shows your impact!
Showcase Your Communication Skills: Since communication is key for this role, make sure your written application reflects your excellent communication skills. Keep it clear, concise, and professional. We want to see that you can articulate your thoughts effectively, just like you would in the workplace!
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you're serious about joining our team at ITC Infotech!
How to prepare for a job interview at ITC Infotech
✨Know Your Stuff
Before the interview, dive deep into the hospitality technology platforms mentioned in the job description. Familiarise yourself with key terms like PMS, booking engines, and guest experience platforms. This will not only show your interest but also help you speak confidently about how your experience aligns with their needs.
✨Showcase Your Communication Skills
Since communication is a big part of the role, practice articulating your thoughts clearly. Prepare examples of how you've effectively communicated with stakeholders in past projects. This will demonstrate your ability to bridge the gap between technical teams and business needs.
✨Be Ready for Scenario Questions
Expect questions that assess your critical thinking and problem-solving skills. Think of scenarios where you had to gather requirements or resolve conflicts between teams. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your impact.
✨Demonstrate Your Passion for Learning
ITC Infotech values a continuous hunger to learn. Share instances where you've taken the initiative to upskill or adapt to new technologies. This shows you're not just looking for a job, but are genuinely interested in growing within the industry.