At a Glance
- Tasks: Provide hands-on IT support in a dynamic professional services environment.
- Company: Join a well-structured IT team in Salisbury with occasional London travel.
- Benefits: Immediate start, flexible schedule, and a chance to make an impact.
- Other info: Opportunity for professional growth and engagement with diverse users.
- Why this job: Perfect for tech-savvy individuals looking to enhance their skills and experience.
- Qualifications: 3+ years of help desk experience and strong Windows/macOS support skills.
The predicted salary is between 30000 - 40000 £ per year.
IT Support Engineer | Contract | Salisbury (with occasional London travel)
8-Week Contract | 2 Days On-Site Per Week | Immediate Start
Are you an experienced IT Support Engineer looking for your next contract opportunity? We’re looking for a talented and customer‑focused individual to join our Technical Services team supporting a busy professional services environment.
Duration: 60 days / 8 weeks
On‑site days: Tuesday & Wednesday or Tuesday & Thursday
Location: Salisbury office (primary) with occasional visits to London
Start: ASAP
The Role
You’ll be embedded within an established Technical Services team, delivering hands‑on IT support across a mixed Windows and Mac environment. You’ll be the go‑to person on‑site, ensuring end users receive timely, professional, and effective technical support.
Day‑to‑day responsibilities include:
- Active Directory user & group management
- Laptop/desktop setup, imaging, and deployment
- Software/application updates and troubleshooting
- Printer and peripheral support
- Network connectivity troubleshooting
- Escalation to Level I and Level III teams where required
What We’re Looking For
- Minimum 3 years’ help desk / end‑user support experience
- Strong Windows 10/11 and macOS support skills
- Active Directory administration
- OS imaging knowledge
- VPN, network shares, namespaces and mapped drives experience
- Excellent communication skills — able to engage with both technical and non‑technical users
- Microsoft and/or Apple certifications are a plus
- SharePoint and encryption knowledge advantageous
- Rudimentary networking knowledge a plus
Qualifications
- Bachelor’s or Associate’s Degree in Computer Science, MIS or equivalent
- Microsoft / Apple technical certifications preferred
This is a great opportunity to work within a professional, well‑structured IT team on a defined contract with a clear scope. You’ll make an immediate impact from day one with a consistent schedule that works around you.
Interested? Send your CV and availability to j.nicolay@itarmi.com or apply directly through this post.
Freelance IT Support Engineer in Salisbury employer: ITARMI
Join a dynamic and supportive Technical Services team as a Freelance IT Support Engineer in Salisbury, where you will have the opportunity to make an immediate impact in a professional services environment. With a focus on employee growth and development, we offer a structured work culture that values your expertise and provides flexibility with a consistent schedule. Enjoy the unique advantage of occasional travel to London while working in a collaborative atmosphere that prioritises effective communication and technical excellence.
StudySmarter Expert Advice🤫
We think this is how you could land Freelance IT Support Engineer in Salisbury
✨Get Involved in IT Consulting Communities
Join popular online forums and communities specifically for IT consultants, like Spiceworks or TechRepublic. This is a fab way to connect with potential clients and stay updated on industry trends that could lead to freelance gigs.
✨Showcase Your Skills with a Public Portfolio
Create a portfolio website where you showcase your IT consulting projects, case studies, and testimonials from past clients. This not only builds your credibility but also makes it easier for potential clients to see what you can offer.
✨Utilise Freelance Platforms
Don’t shy away from platforms like Upwork or Freelancer. They're great for finding freelance gigs in IT consulting. Just make sure your profile is well-crafted and highlights your skills effectively—first impressions matter!
✨Tap into Your Network
Reach out to your existing connections in the IT sector and let them know you’re available for freelance projects. This could also mean attending local tech meetups or webinars where you can not only learn but find new clients. And remember, if you see a role that looks right, apply through our website at ITARMI for the best chance!
We think you need these skills to ace Freelance IT Support Engineer in Salisbury
Some tips for your application 🫡
Show Off Your Tech Toolbox:Let’s be real: in IT consulting, your skills and tools can make or break the project. Make sure your CV includes a solid list of the technologies you’ve worked with and any specific programming languages you're fluent in. If you’ve got experience with project management tools, like JIRA or Trello, shout about that too! It shows you're not just a tech head, but you can manage the chaos too.
Your Portfolio is Your Best Mate:As a freelancer, your portfolio is your calling card. Make it shine! Include case studies of projects you’ve worked on that highlight your problem-solving skills and the impact of your work. Make sure to detail the challenges faced and how you overcame them—clients love to see tangible results. A well-structured portfolio is your best chance to impress!
Tailor Your Approach:Unlike full-time applications, freelance gigs need that personal touch. Write a cover letter that doesn't just highlight your skills but also your understanding of ITARMI and what they’re looking for. Explain how your unique approach can solve their challenges. This kind of personalisation shows you care and sets you apart from the cookie-cutter applications.
Be Clear on Your Rates and Availability:When applying for freelance roles, clarity is key! Include your rates and availability upfront in your application to avoid any confusion later. This honesty will save both you and ITARMI time, and it shows you’re serious about doing business. We believe it’s best to be transparent right from the get-go!
How to prepare for a job interview at ITARMI
✨Showcase Your Problem-Solving Skills
In IT consulting, they’ll want to see how you tackle real-life client issues. Prepare to discuss specific case studies from your freelance experience where you've demonstrated your problem-solving prowess. Come armed with examples that highlight the strategies you used and the results achieved.
✨Pitch Your Portfolio Like a Pro
As a freelancer, your portfolio is your calling card. Make sure it’s not just a collection of past projects but a narrative of your journey. Be ready to discuss how each project reflects your capability and how you can bring value to ITARMI. Tailor this pitch to highlight projects that align closely with what they seek.
✨Brush Up on the Latest Tech Trends
IT consulting is all about staying ahead of the game. Make sure you’re familiar with the latest tools and technologies that are shaping the industry. You might get asked about a specific platform or software, so having fresh knowledge will give you the edge over other candidates.
✨Be Prepared for Hypothetical Scenarios
Expect some hypothetical or situational questions that assess how you'd handle various client scenarios. Practice thinking on your feet and responding to questions about project challenges or client interactions. This shows your adaptability and readiness for the freelance lifestyle, which works differently from traditional employment.
