At a Glance
- Tasks: Provide dedicated IT support to two hotels in Edinburgh, two days a week.
- Company: Join ITARMI, a global team delivering on-demand IT engineering skills.
- Benefits: Enjoy flexible freelance work and connect with a worldwide network.
- Other info: Opportunity for ongoing assignments and career growth in a dynamic environment.
- Why this job: Make a real impact in the hospitality sector while enhancing your IT skills.
- Qualifications: 5+ years of hands-on IT support experience and relevant certifications.
The predicted salary is between 31500 - 38500 £ per year.
We have an ongoing onsite assignment in the Scottish capital and we’re looking for a skilled freelance engineer in or near Edinburgh to provide dedicated IT support to two hotels, two days a week.
The assignment:
- Be the dedicated onsite IT engineer for two Edinburgh hotels
- Act as SME and escalation point, owning incidents through to permanent fix
- Coordinate vendors and work with regional and global support teams
- Support hotel tech projects, upgrades and IT standards
- Keep tickets and documentation sharp and up to date
What you bring:
- ITIL Foundation (V3+) and Microsoft and/or Cisco certifications
- 5+ years hands-on support, 3+ in an ITIL environment
- SME skills in areas like Microsoft, Cisco/Meraki, IP networking, virtualisation, security, voice and data centre
- Hotel systems know-how (PMS, POS, Back Office) is a big plus
Why work with ITARMI?
- Flexible freelance work
- Be part of a global team
At ITARMI, we deliver on-demand IT engineering skills worldwide, connecting businesses with freelance IT professionals through our platform. Even if this one isn’t for you, we’d love to onboard you so we can reach out when relevant assignments and project sites come up in your area.
Freelance IT Support Engineer employer: ITARMI
At IT Armi, we pride ourselves on being an exceptional employer that fosters a collaborative and innovative work culture. Our remote-first approach, combined with the opportunity for occasional on-site engagement in London, allows for flexibility while ensuring meaningful connections among team members. We are committed to employee growth, offering mentorship opportunities and the chance to lead impactful projects in the financial services sector, making your work both rewarding and significant.
StudySmarter Expert Advice🤫
We think this is how you could land Freelance IT Support Engineer
✨Get Involved in IT Consulting Communities
Join popular online forums and communities specifically for IT consultants, like Spiceworks or TechRepublic. This is a fab way to connect with potential clients and stay updated on industry trends that could lead to freelance gigs.
✨Showcase Your Skills with a Public Portfolio
Create a portfolio website where you showcase your IT consulting projects, case studies, and testimonials from past clients. This not only builds your credibility but also makes it easier for potential clients to see what you can offer.
✨Utilise Freelance Platforms
Don’t shy away from platforms like Upwork or Freelancer. They're great for finding freelance gigs in IT consulting. Just make sure your profile is well-crafted and highlights your skills effectively—first impressions matter!
✨Tap into Your Network
Reach out to your existing connections in the IT sector and let them know you’re available for freelance projects. This could also mean attending local tech meetups or webinars where you can not only learn but find new clients. And remember, if you see a role that looks right, apply through our website at ITARMI for the best chance!
We think you need these skills to ace Freelance IT Support Engineer
Some tips for your application 🫡
Show Off Your Tech Toolbox:Let’s be real: in IT consulting, your skills and tools can make or break the project. Make sure your CV includes a solid list of the technologies you’ve worked with and any specific programming languages you're fluent in. If you’ve got experience with project management tools, like JIRA or Trello, shout about that too! It shows you're not just a tech head, but you can manage the chaos too.
Your Portfolio is Your Best Mate:As a freelancer, your portfolio is your calling card. Make it shine! Include case studies of projects you’ve worked on that highlight your problem-solving skills and the impact of your work. Make sure to detail the challenges faced and how you overcame them—clients love to see tangible results. A well-structured portfolio is your best chance to impress!
Tailor Your Approach:Unlike full-time applications, freelance gigs need that personal touch. Write a cover letter that doesn't just highlight your skills but also your understanding of ITARMI and what they’re looking for. Explain how your unique approach can solve their challenges. This kind of personalisation shows you care and sets you apart from the cookie-cutter applications.
Be Clear on Your Rates and Availability:When applying for freelance roles, clarity is key! Include your rates and availability upfront in your application to avoid any confusion later. This honesty will save both you and ITARMI time, and it shows you’re serious about doing business. We believe it’s best to be transparent right from the get-go!
How to prepare for a job interview at ITARMI
✨Showcase Your Problem-Solving Skills
In IT consulting, they’ll want to see how you tackle real-life client issues. Prepare to discuss specific case studies from your freelance experience where you've demonstrated your problem-solving prowess. Come armed with examples that highlight the strategies you used and the results achieved.
✨Pitch Your Portfolio Like a Pro
As a freelancer, your portfolio is your calling card. Make sure it’s not just a collection of past projects but a narrative of your journey. Be ready to discuss how each project reflects your capability and how you can bring value to ITARMI. Tailor this pitch to highlight projects that align closely with what they seek.
✨Brush Up on the Latest Tech Trends
IT consulting is all about staying ahead of the game. Make sure you’re familiar with the latest tools and technologies that are shaping the industry. You might get asked about a specific platform or software, so having fresh knowledge will give you the edge over other candidates.
✨Be Prepared for Hypothetical Scenarios
Expect some hypothetical or situational questions that assess how you'd handle various client scenarios. Practice thinking on your feet and responding to questions about project challenges or client interactions. This shows your adaptability and readiness for the freelance lifestyle, which works differently from traditional employment.
