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For Companies At a Glance
- Tasks: Lead IT support for hotels, resolving technical issues and managing incidents.
- Company: A top tech support firm in the UK focused on hospitality.
- Benefits: Competitive salary, career advancement, and a dynamic work environment.
- Why this job: Join a vital role that keeps hotel operations running smoothly and efficiently.
- Qualifications: 5+ years in technical support, strong networking and Microsoft skills required.
- Other info: Ideal for those with a passion for technology and hospitality.
The predicted salary is between 36000 - 60000 £ per year.
A leading technology support firm in the United Kingdom seeks an Assistant Technology Manager to provide essential IT support to hotels. This role is crucial for ensuring seamless hotel operations by resolving technical issues efficiently and leading incident management.
Requirements include:
- Strong technical knowledge in networking, virtualization, and Microsoft technologies
- Preference for candidates with hospitality experience
- Relevant certifications
- Proven track record of at least 5 years in the technical support field
Tech Operations Lead - Hospitality IT & Incident Response in Edinburgh employer: ITARMI
Contact Detail:
ITARMI Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tech Operations Lead - Hospitality IT & Incident Response in Edinburgh
✨Tip Number 1
Network like a pro! Attend industry events or webinars related to hospitality IT. This way, we can meet potential employers and make connections that could lead to job opportunities.
✨Tip Number 2
Show off your skills! Create a portfolio or a personal website showcasing your technical projects and achievements. This gives us a chance to demonstrate our expertise beyond just a CV.
✨Tip Number 3
Prepare for interviews by practising common tech support scenarios. We should be ready to discuss how we’ve handled incidents in the past, especially in a hospitality context.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we often have exclusive roles listed there that you won’t find anywhere else.
We think you need these skills to ace Tech Operations Lead - Hospitality IT & Incident Response in Edinburgh
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in IT support, especially in hospitality. We want to see how your skills in networking and Microsoft technologies can shine through!
Craft a Compelling Cover Letter: Your cover letter is your chance to tell us why you're the perfect fit for the Tech Operations Lead role. Share specific examples of how you've resolved technical issues in the past and led incident management.
Show Off Your Certifications: If you’ve got any relevant certifications, don’t hold back! We love seeing proof of your expertise, so make sure to list them clearly in your application.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role without any hiccups!
How to prepare for a job interview at ITARMI
✨Know Your Tech Inside Out
Make sure you brush up on your technical knowledge, especially in networking, virtualization, and Microsoft technologies. Be ready to discuss specific scenarios where you've resolved technical issues, as this will show your hands-on experience.
✨Showcase Your Hospitality Experience
If you have any experience in the hospitality sector, highlight it! Talk about how your IT skills have directly contributed to improving hotel operations or guest experiences. This will demonstrate that you understand the unique challenges of the industry.
✨Prepare for Incident Management Questions
Expect questions around incident management processes. Think of examples where you've led a team through a technical crisis. Be prepared to explain your approach to problem-solving and how you prioritise tasks under pressure.
✨Certifications Matter
Don’t forget to mention your relevant certifications during the interview. They not only validate your skills but also show your commitment to professional development. Be ready to discuss how these certifications have helped you in your previous roles.
