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For Companies At a Glance
- Tasks: Manage B2B collections and build strong customer relationships.
- Company: Stable, family-owned organisation with decades of success.
- Benefits: Health coverage, 401(k) with profit-sharing, and paid time off.
- Why this job: Join a team where your problem-solving skills make a real difference.
- Qualifications: Experience in corporate collections and strong communication skills.
- Other info: Dynamic role with opportunities for professional growth.
The predicted salary is between 41600 - 52000 £ per year.
Overview
Collections Specialist / Accounts Receivable Specialist — Join a stable, long-standing organization where strong relationships and precision matter. This full-time, in-office role is ideal for someone who thrives on solving payment challenges while maintaining positive, professional relationships with business customers. You’ll play an essential part in keeping the company’s operations running smoothly by ensuring accounts stay current and customer partnerships stay strong.
Benefits & Extras
- Family-owned organization with decades of success and stability
- Health, dental, and vision coverage options
- 401(k) with profit-sharing opportunity
- Paid time off and vacation package
Compensation
- $20–25/hr, based on experience
What You’ll Be Doing
- Manage high-volume business-to-business collections activity
- Build relationships with customers to resolve outstanding invoices
- Research and resolve account discrepancies and payment issues
- Process payments and account adjustments accurately
- Communicate regularly with internal teams to coordinate billing or credit matters
- Assist with credit reviews and customer account setups
- Support other credit team members as needed
What You’ll Need to Be Considered
- Corporate (B2B) collections experience
- Strong customer service and communication skills
- Proficiency in Excel; experience with Microsoft Dynamics is a plus
- Professional, self-motivated approach to resolving issues
How To Apply
We’d love to see your resume, but we don’t need it to have a conversation. Send us an email to lucy.brown@itacsolutions.com and tell me why you’re interested. Or, if you do have a resume ready, apply here.
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Collections Specialist employer: ITAC Solutions
Contact Detail:
ITAC Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Collections Specialist
✨Tip Number 1
Networking is key! Reach out to your connections in the industry and let them know you're on the hunt for a Collections Specialist role. A personal recommendation can go a long way in landing that interview.
✨Tip Number 2
Prepare for those interviews by researching the company and its values. Show them you understand their focus on strong relationships and precision, and be ready to discuss how your experience aligns with their needs.
✨Tip Number 3
Practice your communication skills! As a Collections Specialist, you'll need to maintain positive relationships with customers. Role-play common scenarios with a friend to boost your confidence before the big day.
✨Tip Number 4
Don't forget to apply through our website! It’s a great way to ensure your application gets noticed. Plus, it shows you're serious about joining our team and contributing to our success.
We think you need these skills to ace Collections Specialist
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A bit of warmth and enthusiasm can go a long way in making a great first impression.
Tailor Your Application: Make sure to customise your application for the Collections Specialist role. Highlight your relevant experience in corporate collections and customer service. We love seeing how your skills align with what we’re looking for!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and fluff. Make it easy for us to see why you’d be a great fit for the team!
Apply Through Our Website: We encourage you to apply directly through our website if you have your resume ready. It streamlines the process for us and ensures your application gets the attention it deserves. Don’t miss out on this opportunity!
How to prepare for a job interview at ITAC Solutions
✨Know Your Numbers
As a Collections Specialist, you'll be dealing with high-volume accounts. Brush up on your Excel skills and be ready to discuss how you've managed collections in the past. Be prepared to share specific examples of how you resolved payment issues or discrepancies.
✨Build Rapport
This role is all about maintaining strong relationships with customers. Think of ways to demonstrate your customer service skills during the interview. Maybe share a story where you turned a challenging situation into a positive outcome—this will show your ability to build rapport.
✨Research the Company
Before the interview, take some time to learn about the company’s history and values. Since it’s a family-owned organisation, understanding their culture can help you align your answers with their expectations. This shows genuine interest and helps you stand out.
✨Ask Insightful Questions
Prepare a few thoughtful questions to ask at the end of your interview. Inquire about the team dynamics or how success is measured in the role. This not only shows your enthusiasm but also gives you a clearer picture of what to expect if you join the team.