IT Support Analyst in Birmingham

Are you ready to be the go-to problem solver in a dynamic, fast-growing environment? Our client is looking for a positive individual to join their team as a Help Desk Support professional. In this role, you’ll make an immediate impact by keeping their systems and team running smoothly, all while gaining hands‑on IT experience in a collaborative and supportive setting.

Benefits & Extras

• Work with an organization recognized for its exceptional internal culture.
• Be part of a rapidly growing company with plenty of learning opportunities.
• Gain hands‑on experience with a variety of IT systems and support tasks.
• Collaborative and team‑oriented environment.
• Exposure to a mix of technical and administrative responsibilities.

Compensation

Pay: $45,000 – $65,000 DOE

What You’ll Be Doing

• Providing basic IT support to staff, including troubleshooting Windows issues (e.g., microphone or monitor setups).
• Assisting with onboarding new staff by setting up laptops and docking stations.
• Updating documentation and performing occasional data entry tasks.
• Managing and shipping equipment as needed.
• Ensuring under‑desk wiring is organized and efficient.

What You’ll Need to be Considered

• 2+ years of relevant experience in an IT support role or similar
• Experience supporting Microsoft products.
• A positive, approachable presence with excellent interpersonal skills.
• A strong desire to learn and contribute to a growing team.