Desktop Support Administrator in Birmingham

Desktop Support Administrator in Birmingham

Birmingham Full-Time No working from home possible
ITAC Solutions

Join a close-knit professional services team where you'll play a critical role in keeping technology running smoothly while supporting key business operations. This is a unique opportunity to blend IT support, administration, and client interaction in a highly visible position that makes a direct impact on daily success.

C2C is not an option with this job opening and all applicants should be able work for any US Employer without sponsorship. Sponsorship is not provided and this person will not need to require sponsorship in the future.

Benefits & Extras

  • Opportunity to become the first dedicated internal IT professional
  • Diverse responsibilities combining technology and business operations
  • Direct exposure to leadership and company decision-makers
  • Client-facing role with meaningful business impact
  • Training provided on tax and administrative processes

Compensation

  • $50,000 – $55,000 annually

What You’ll Be Doing

  • Provide day-to-day IT support for employees
  • Set up computers, monitors, and user workstations
  • Troubleshoot basic hardware and software issues
  • Coordinate with the external MSP for advanced technical needs
  • Assist with office administrative functions and projects
  • Support tax preparation activities through provided training
  • Deliver excellent service to employees and clients

What You’ll Need to be Considered

  • Be able to do the job as described.
  • Strong customer service and interpersonal skills
  • Ability to balance IT support and administrative responsibilities
  • Comfortable working in a small-office environment
  • Experience supporting Windows-based systems
  • Ability to interact professionally with clients
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ITAC Solutions

Contact Details:

ITAC Solutions Recruitment Team