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For Companies At a Glance
- Tasks: Support operations and finance in a growing transportation business.
- Company: Dynamic transportation company with a family-first culture.
- Benefits: Stable job, health benefits, 401(k) match, and paid time off.
- Why this job: Be the go-to person ensuring smooth operations and strong customer relationships.
- Qualifications: 3+ years in accounting support, Excel skills, and great communication.
- Other info: Opportunity for growth in a collaborative environment.
The predicted salary is between 48000 - 64000 £ per year.
Our client is seeking an Accounting and Customer Operations Coordinator to play a key role in supporting both the operational and financial backbone of a growing transportation business. This role sits at the intersection of accounting, customer service, and operations—ensuring accurate billing, strong relationships, and smooth internal processes. If you enjoy being the go-to person who keeps things running behind the scenes, this is a chance to make a real impact.
Benefits & Extras
- Stable, direct-hire opportunity with a growing organization
- Family-first culture where doing the right thing truly matters
- Strong collaboration with leadership, sales, and accounting teams
- Comprehensive benefits including health, dental, vision, and life insurance
- 401(k) with company match and paid time off
Compensation
$60,000–$80,000 annually, depending on experience
What You’ll Be Doing
- Onboard new customers and ensure required documentation is complete and accurate
- Manage recurring and one-time billing, including customer adjustments
- Oversee accounts receivable and proactively follow up on outstanding balances
- Perform AP/AR reconciliations with internal teams and external vendors
- Manage licensing, registrations, and required renewals
- Serve as a primary point of contact for billing and account-related questions
What You’ll Need to be Considered
- 3+ years of strong accounting support experience, including Accounts Receivable and Accounts Payable
- Advanced skillset in Excel
- Strong written and verbal communication skills
- Ability to balance accounting accuracy with customer service
- Experience in leasing, rental, transportation, or heavy equipment environments is a plus
How To Apply
We’d love to see your resume, but we don’t need it to have a conversation. Send us an email to lucy.brown@itacsolutions.com and tell me why you’re interested. Or, if you do have a resume ready, apply here.
Accounting and Customer Operations Coordinator in Birmingham employer: ITAC Solutions
Contact Detail:
ITAC Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Accounting and Customer Operations Coordinator in Birmingham
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how your skills align with their needs. This will help you stand out as someone who genuinely cares about the role.
✨Tip Number 3
Practice your responses to common interview questions, but keep it natural. We want you to sound confident and authentic, not rehearsed. Mock interviews with friends can really help you nail this!
✨Tip Number 4
Don’t forget to follow up after your interview! A simple thank-you email can go a long way in showing your appreciation and keeping you top of mind. Plus, it’s a great chance to reiterate your interest in the position.
We think you need these skills to ace Accounting and Customer Operations Coordinator in Birmingham
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see who you are beyond just your qualifications. A bit of enthusiasm can go a long way in making your application stand out.
Tailor Your Application: Make sure to customise your application for the Accounting and Customer Operations Coordinator role. Highlight your relevant experience in accounting and customer service, and connect it to what we’re looking for in this position.
Be Clear and Concise: Keep your writing clear and to the point. We appreciate straightforward communication, so avoid jargon and fluff. Make it easy for us to see why you’re a great fit for the role!
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to provide all the necessary information in one go. Plus, we love seeing applications come through our platform!
How to prepare for a job interview at ITAC Solutions
✨Know Your Numbers
Brush up on your accounting knowledge, especially around Accounts Receivable and Accounts Payable. Be ready to discuss your experience with billing processes and how you've handled customer adjustments in the past.
✨Excel Like a Pro
Since advanced Excel skills are a must for this role, make sure you can confidently talk about your proficiency. Prepare examples of how you've used Excel to streamline processes or manage data effectively.
✨Customer Service is Key
This role requires balancing accounting accuracy with excellent customer service. Think of specific instances where you've successfully resolved customer queries or built strong relationships, and be ready to share those stories.
✨Research the Company
Familiarise yourself with the transportation industry and the company's operations. Understanding their culture and values will help you align your answers with what they’re looking for, showing that you're genuinely interested in the role.
