Account Manager

Account Manager

Birmingham Full-Time 28800 - 39600 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Manage key client relationships and solve problems in a dynamic environment.
  • Company: Join a mission-driven company transforming banking connections for customers.
  • Benefits: Enjoy hybrid work options, profit sharing, and professional development support.
  • Why this job: Be part of a culture that prioritises growth, collaboration, and values-driven teamwork.
  • Qualifications: A strong desire to learn, excellent communication skills, and professionalism are essential.
  • Other info: Opportunities for career progression into Sales or Client Experience roles.

The predicted salary is between 28800 - 39600 £ per year.

Looking for a role where your growth mindset matters more than your resume? Our client is on a mission to help banks and credit unions connect with their customers in smarter, more modern ways—and you could be a key part of that journey. In this client-facing role, as an Account Manager , you’ll manage key relationships, solve problems, and collaborate across teams—all while being set up for long-term success in an organization that prioritizes people.

Benefits & Extras:

  • Culture-first environment focused on learning, growth, and collaboration
  • Opportunity to transition into roles in Sales, Client Experience, or other departments
  • Predictive Index used to help ensure great team fit
  • Hybrid flexibility available after 90 days (Wednesday is always in-office)
  • Quarterly profit sharing and clear support for professional development

Compensation: $40,000–$55,000 annually, depending on experience

What You’ll Be Doing:

  • Serve as the go-to point of contact for a set of key clients, ensuring top-tier service
  • Support Executive Business Reviews and maintain high-touch engagement
  • Track production progress, manage tickets, and resolve client support needs
  • Collaborate with internal teams on programming, billing, and inventory
  • Troubleshoot issues, escalate when needed, and keep clients informed and confident
  • Maintain accurate job documentation and ensure product delivery quality
  • Help coordinate custom inventory with vendors and internal teams

What You’ll Need to Be Considered:

  • A strong desire to learn and grow within a values-driven team
  • Alignment with core values like taking ownership, doing the right thing, and embracing change
  • Ability to manage client-facing responsibilities with professionalism and urgency
  • Strong communication and follow-up skills in a fast-paced setting
  • Willingness to be proactive, accountable, and open to feedback

Apply Now!
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Account Manager employer: ITAC Solutions

Join a culture-first organisation that values your growth mindset and prioritises collaboration and learning. As an Account Manager, you'll enjoy hybrid flexibility, quarterly profit sharing, and clear pathways for professional development, all while making a meaningful impact in helping banks and credit unions connect with their customers. With a focus on employee well-being and a supportive environment, this role offers a unique opportunity to thrive in a dynamic and rewarding workplace.
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Contact Detail:

ITAC Solutions Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Account Manager

✨Tip Number 1

Familiarise yourself with the company's core values and mission. During your interactions, whether in interviews or networking, demonstrate how your personal values align with theirs, especially around ownership and embracing change.

✨Tip Number 2

Prepare to discuss specific examples of how you've successfully managed client relationships in the past. Highlight your problem-solving skills and ability to communicate effectively, as these are crucial for the Account Manager role.

✨Tip Number 3

Show your enthusiasm for learning and growth by asking insightful questions about the company's professional development opportunities during your conversations. This will reflect your commitment to long-term success within the organisation.

✨Tip Number 4

Network with current or former employees on platforms like LinkedIn. Engaging with them can provide you with insider knowledge about the company culture and expectations, which can be invaluable during the interview process.

We think you need these skills to ace Account Manager

Client Relationship Management
Problem-Solving Skills
Strong Communication Skills
Collaboration and Teamwork
Time Management
Attention to Detail
Proactive Approach
Adaptability
Customer Service Orientation
Documentation Skills
Ability to Handle Multiple Tasks
Conflict Resolution
Feedback Reception and Implementation

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the key responsibilities and requirements for the Account Manager position. Tailor your application to highlight how your skills and experiences align with these aspects.

Craft a Compelling Cover Letter: Write a cover letter that showcases your growth mindset and enthusiasm for the role. Mention specific examples of how you've taken ownership, embraced change, and contributed to team success in previous positions.

Highlight Relevant Experience: In your CV, focus on your client-facing experience and any roles where you managed relationships or solved problems. Use quantifiable achievements to demonstrate your impact in previous jobs.

Proofread Your Application: Before submitting, thoroughly proofread your application materials for any spelling or grammatical errors. A polished application reflects your professionalism and attention to detail.

How to prepare for a job interview at ITAC Solutions

✨Showcase Your Growth Mindset

Since the role values a growth mindset over a traditional resume, be prepared to discuss your learning experiences and how you've adapted in previous roles. Share specific examples of challenges you've faced and how you overcame them.

✨Demonstrate Client-Facing Skills

As an Account Manager, you'll be the go-to contact for clients. Highlight your communication skills and provide examples of how you've successfully managed client relationships in the past. Be ready to discuss how you handle difficult situations with professionalism.

✨Emphasise Team Collaboration

This role requires collaboration across teams, so be sure to mention any experience you have working in cross-functional teams. Discuss how you’ve contributed to team success and how you value input from others.

✨Align with Core Values

The company prioritises values like ownership and embracing change. Research these values and think about how they resonate with you. Prepare to share instances where you've demonstrated these qualities in your work.

Account Manager
ITAC Solutions
Location: Birmingham
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