ITAC Solutions, LLC is seeking an IT support specialist to troubleshoot hardware, software, and network issues for internal users, while configuring and deploying computers, mobiles, and peripherals. You will manage tickets, document resolutions, and maintain knowledge resources in a collaborative team setting.
You’ll escalate complex issues, track IT assets, identify recurring problems, and use approved AI tools to streamline troubleshooting and documentation.
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AI-Driven IT Support Analyst in Birmingham employer: ITAC Solutions, LLC
Join a dynamic and innovative team in Birmingham, AL, where your expertise as a Senior Workday Business Analyst will be valued and impactful. Our company fosters a collaborative work culture that prioritises employee growth and development, offering ample opportunities for professional advancement while ensuring a supportive environment. With competitive compensation and the chance to work on critical projects that shape employee benefits technology, this role is perfect for those seeking meaningful and rewarding employment.
