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- Tasks: Manage client relationships and oversee recruitment processes in a dynamic environment.
- Company: Join Randstad, a leading global recruitment organisation with a fantastic team culture.
- Benefits: Enjoy great company perks, personal development opportunities, and free onsite parking.
- Why this job: Be the face of Randstad, making a real impact on worker management and client satisfaction.
- Qualifications: Strong customer service skills and a knack for organisation; recruitment experience is a plus.
- Other info: Flexible shift patterns available and excellent career progression opportunities.
The predicted salary is between 30000 - 42000 £ per year.
Onsite Recruitment Coordinator / Recruitment Account Specialist - Randstad Early Shift - 5 days per week (1 day per weekend) - Weekdays 6am-3pm / weekends 8am-5pm. We are also open to discussion for those more interested in a late shift pattern (1pm-10pm, 5 days per week, 1 day per weekend).
Randstad is looking for an Account Specialist to ensure the smooth running of the operation across our site in Hams Hall, on a key account in the division, Sainsburys. There is a fantastic team of Account Specialists you will be a part of, and be responsible for a section of the onsite operation. The role encompasses worker management, alongside aspects of recruitment. You will be embedded within the client team, being the face of Randstad to them and the workers onsite, so a service driven mentality, relationship building and problem solving will all be key skills.
Responsibilities:
- Client management & relationship building
- Involvement in the recruitment process
- Worker management - delivery of praise, rewarding good work with our schemes, alongside delivery of warnings, return to works & OTI's.
- Delivering on SLA's agreed with the client
- Administrative tasks and ensuring all systems are up to date
- Managing all queries from your allocated areas, including health and safety investigations, and managing any allegations or concerns that are raised
- Regular floorwalks as agreed with the client to give visibility to the client and the temporary workforce
- Attending planning meetings with the client to assess temporary worker requirements
To be successful in this role you will:
- Have strong customer services and admin experience
- Enjoy working at a high pace
- Attention to detail
- Great organisation skills
- Have excellent communication skills and are capable of dealing with stakeholders at all levels
- Previous experience in temp recruitment is useful but not essential
- Experience working in an onsite environment is useful too.
Benefits:
- Fantastic company benefits
- Brilliant step to move into Account Management with a world leading company & high profile client
- Personal & professional development working towards your ambitions
- Free onsite parking, great public transport links
If you want to join one of the world's largest, leading recruitment organisations, in a position that will see you engaging with key stakeholders and taking responsibility for delivering a first class service to your candidates and client then please do get in touch today with Sam.
We are an inclusive employer and should you require any reasonable adjustments in order to complete any aspect of the recruitment process, please contact the Internal Talent Acquisition (ITA) team. Randstad is committed to equal opportunities for all and will not discriminate based on an individual's sex, race, disability, gender reassignment, pregnancy and maternity, marriage and civil partnership, religion or belief, sexual orientation or age.
Account Specialist employer: ITA
Contact Detail:
ITA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Specialist
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the hunt for an Account Specialist role. You never know who might have a lead or can put in a good word for you!
✨Tip Number 2
Prepare for those interviews! Research Randstad and understand their values, especially around client management and relationship building. Practise answering common interview questions and think of examples that showcase your problem-solving skills.
✨Tip Number 3
Show off your service-driven mentality! During interviews or networking chats, highlight your customer service experience and how you've built relationships in past roles. This will resonate well with what Randstad is looking for.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're serious about joining the team at Randstad!
We think you need these skills to ace Account Specialist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Account Specialist role. Highlight your customer service experience and any relevant skills that match the job description. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your personality and explain why you're the perfect fit for the role. Don’t forget to mention your problem-solving skills and experience in worker management.
Showcase Your Communication Skills: Since this role involves dealing with various stakeholders, make sure to demonstrate your excellent communication skills in your application. We love candidates who can articulate their thoughts clearly and effectively!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and get you on the path to joining our fantastic team at Randstad!
How to prepare for a job interview at ITA
✨Know the Company Inside Out
Before your interview, take some time to research Randstad and their operations, especially in relation to Sainsbury's. Understanding their values, mission, and the specifics of the role will help you tailor your answers and show that you're genuinely interested.
✨Showcase Your Customer Service Skills
As an Account Specialist, you'll need to demonstrate strong customer service abilities. Prepare examples from your past experiences where you've successfully managed client relationships or resolved issues. This will highlight your service-driven mentality.
✨Be Ready for Problem-Solving Scenarios
Expect questions that assess your problem-solving skills. Think of situations where you've had to think on your feet or manage conflicts. Practising these scenarios will help you articulate your thought process during the interview.
✨Highlight Your Organisational Skills
With responsibilities like worker management and administrative tasks, showcasing your organisational skills is crucial. Prepare to discuss how you prioritise tasks and manage your time effectively, perhaps with specific tools or methods you've used in the past.
