At a Glance
- Tasks: Bridge the gap between business needs and tech teams to drive impactful solutions.
- Company: Join a dynamic team at a leading SaaS company in Ipswich.
- Benefits: Competitive salary, flexible working hours, and opportunities for professional growth.
- Other info: Fast-paced environment with a focus on collaboration and continuous improvement.
- Why this job: Make a real difference by enhancing customer engagement through innovative product features.
- Qualifications: Degree in Business or related field; experience in analysis and project management.
The predicted salary is between 45000 - 55000 £ per year.
The Business Analyst serves as a critical link between business stakeholders and technical teams, ensuring that business needs are accurately translated into actionable requirements. This role is responsible for working closely with the customer and channel business owners to guide the ongoing development and enhancement of Horizon product features, supporting the delivery of solutions that drive organizational effectiveness and value. This role will support the Horizon platform, ITA's/HTK's multi-tenant SaaS application for running customer and channel engagement, loyalty and incentive programs.
ACCOUNTABILITIES & PERFORMANCE EXPECTATIONS
- Partner with stakeholders to gather, document, and validate business requirements.
- Translate business or system needs into clear, concise functional and non-functional requirements and collaborate with technical teams to ensure accurate interpretation of requirements.
- Facilitate agile ceremonies such as daily stand up, refinement, sprint planning and sprint retrospectives.
- Set and communicate realistic timeline and scope expectations for new development in collaboration with internal and external stakeholders.
- Track project progress and communicate scope changes, risks, and issues to stakeholders.
- Ensure solutions align with business goals, compliance standards, and best practices.
- Create and/or maintain documentation such as business requirements documents (BRDs), process flows, and use cases.
- Support change management efforts, including training and documentation.
- Become a Subject Matter Expert in the Horizon platform, able to effectively communicate what the platform should do and how program rules are implemented within the system.
POSITION REQUIREMENTS
- Bachelor's degree in Business Administration, Information Systems, Computer Science or related field.
- Five or more years of combined experience in a Business Analyst, Technical Project Manager, Scrum Master or similar role.
- Strong analytical and critical thinking skills.
- Excellent verbal and written communication skills.
- Experience gathering and documenting requirements, writing user stories and acceptance criteria and working with development teams.
- Familiarity with Agile methodologies.
- Proficiency with tools such as Microsoft Office, Jira, Confluence or similar.
- Ability to independently manage multiple priorities and work in a fast-paced environment.
- Strong attention to detail and organizational skills.
PREFERRED QUALIFICATIONS
- Experience in customer loyalty and/or channel incentive programs.
- Experience with relational databases such as SQL.
- Understanding of Software Development Lifecycle (SDLC).
- Certification such as CSM, PMI-PBA, CBAP, or other agile-related certifications.
- Ability to listen, understand and respond to external and internal customers’ needs in a timely manner; customer service experience in a service-related industry preferred.
- Ability to work the time necessary to complete projects and/or meet deadlines.
Business Analyst in Ipswich employer: Ita Group Inc
As a Business Analyst at our Ipswich office, you will thrive in a dynamic work culture that values collaboration and innovation. We offer competitive benefits, opportunities for professional growth, and a supportive environment where your contributions directly impact the success of our Horizon platform. Join us to be part of a team that is dedicated to driving organisational effectiveness while enjoying the unique advantages of working in a vibrant location like Ipswich.
StudySmarter Expert Advice🤫
We think this is how you could land Business Analyst in Ipswich
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or attend local meetups. We all know that sometimes it’s not just what you know, but who you know that can help you land that Business Analyst role.
✨Tip Number 2
Prepare for those interviews by practising common questions and scenarios related to business analysis. We recommend doing mock interviews with friends or using online platforms to get comfortable with articulating your experience and skills.
✨Tip Number 3
Showcase your expertise! Create a portfolio that highlights your past projects, especially those involving requirements gathering and agile methodologies. We want to see how you’ve made an impact in previous roles!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Business Analyst in Ipswich
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Business Analyst role. Highlight your experience with gathering and documenting requirements, and any familiarity with Agile methodologies. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your background makes you a great fit. Don’t forget to mention your experience with customer loyalty programs if you have it!
Showcase Your Communication Skills:As a Business Analyst, communication is key. In your application, demonstrate your excellent verbal and written communication skills. We love seeing examples of how you've effectively communicated with stakeholders in the past.
Apply Through Our Website:We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to keep track of your application status. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at Ita Group Inc
✨Know Your Business Requirements
Before the interview, make sure you thoroughly understand the business requirements related to the role. Familiarise yourself with how to gather and document these requirements, as well as how they translate into functional and non-functional specifications. This will show that you can effectively bridge the gap between stakeholders and technical teams.
✨Brush Up on Agile Methodologies
Since this role involves facilitating agile ceremonies, it’s crucial to be well-versed in Agile methodologies. Be prepared to discuss your experience with daily stand-ups, sprint planning, and retrospectives. Highlight any specific tools you've used, like Jira or Confluence, to manage projects efficiently.
✨Demonstrate Analytical Skills
As a Business Analyst, strong analytical and critical thinking skills are key. Prepare examples from your past experiences where you successfully analysed data or requirements to drive project outcomes. This will help illustrate your ability to think critically and solve problems effectively.
✨Showcase Your Communication Skills
Excellent verbal and written communication skills are essential for this position. Practice articulating your thoughts clearly and concisely. You might even want to prepare a brief presentation on a relevant topic to demonstrate your ability to communicate complex ideas simply and effectively.
