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For Companies At a Glance
- Tasks: Drive strategic direction for digital workplace solutions and enhance user experience.
- Company: Join National Grid, a leader in creating flexible digital workspaces.
- Benefits: Competitive salary, remote work options, and opportunities for professional growth.
- Why this job: Be at the forefront of digital transformation and make a real impact.
- Qualifications: 10+ years in End User Technologies and strong problem-solving skills required.
- Other info: Collaborative environment with excellent career advancement opportunities.
The predicted salary is between 48000 - 72000 £ per year.
Organizations that want to keep pace with a flexible work world and attract and keep talented employees need to create a digital workplace where team members can work seamlessly anytime, from anywhere. National Grid must undergo significant transformation to create a digital workspace that will meet the growing needs of our Business and end users. The Senior Engineer is a crucial role to help fulfil this mandate. This high demand function sits within the End User Technology Experience (EUX) team.
The primary role entails driving Strategic and Engineering direction for the Device, Data, and Access area within the Digital Workplace team. The Senior Engineer will work closely with Vendors, Partners, Project teams with recommendations for short term tactical improvements and solutions, while being a key contributor for long term strategic and engineering solutions for the future. This position will interface with key stakeholders within IT and the NG Business to clearly define, communicate, document, and engineer solutions within the DDA space. This role interacts and works with the Operations teams on high level incidents and assist with the troubleshooting of escalated issues from within the operational regions. This position will work closely with Solution Architects across all of IT and within the project space, to ensure, maintain, and deliver a world class user experience with continuing service improvement. The Senior Engineer will also work closely with Business Enablement teams to ensure various modes of communication are used to market specific Product updates, improvements, and experiences.
Key Accountabilities
- Modern Endpoint Management, Intune (MAM-WE), SCCM, Windows 7, Windows 10, Windows 11, Group Policy, Windows as a Service (WaaS), Autopilot, and SCCM Co-management
- Implementation of new key initiatives within the Device and Data organization
- Accountability of Engineering solutions for current state and future vision that align to overall product roadmaps.
- Works closely with architecture, engineering manager, product owners, and delivery functions to provide a world class end-to-end product experience to end user customers.
- Provide insights into products, technologies and market trends while keeping updated with the latest technologies
- Troubleshoot complex software and hardware issues as the final IT escalation level
- Develop close relationship with vendors, business and technology leaders
- Document solutions, SOPs and endpoint configuration standards
- In charge of hardware testing and selection across many business areas
- Present team recommendations to management, communicate technical issues in a concise and clear message
- Work with IT Communications and Business Enablement teams to develop materials to market products.
- Assist with driving a smooth product transition to operations and support via infrastructure operations best practices such as ITIL, and a high capability maturity
Knowledge, Experience and Technical Know How
- Minimum 10 years' experience within End User Technologies and delivering capabilities such as Active Directory, Azure AD, Group Policy, SCCM, Application packaging, Microsoft O365, Standard Operating Environment (SOE), VMWare, VDI, Endpoint hardware and configuration, encryptions methods such as BitLocker and Checkpoint.
- Have implemented a successful migration from Windows 10 to Windows 11 utilizing the latest technologies to minimize the customer impact
- In depth knowledge and understanding of Autopilot and zero touch deployments
- Experience writing and running PowerShell scripts
- Has worked on Agile environment and follow all practices
- Solid experience in implementing Intune, WaaS, SCCM Co-management
- 3 years of being responsible for managing macOS/iOS deployments
- Knowledge of MDM solutions like Airwatch, MobileIron, JAMFA demonstrated and focused desire to build powerful, simple, well-designed products and services that customers will love to use
- Working knowledge of agile development methodologies
- An ability to think strategically and creatively, with the capacity for self-motivation, independent initiative and creative problem-solving
- Excellent interpersonal and communication skills, writing documentation and presentations
- The ability to manage time and adjust initiatives with proper prioritization to meet aggressive deadlines
- An excellent and deep attention to detail and strong technical intuition, as well as the ability to set and manage expectations
- Demonstrated success working in a fast-paced and deadline drive environment
- Strong organizational and time management skills
- Good leadership skills with experience collaborating and working with cross-functional teams
Qualifications
- Essential (at appointment): Bachelor's or higher
- Essential: At least 10 years' experience as a Senior Engineer with strategic focus
- Desirable: Experience working in a regulated industry; experience delivering and engineering 'internal' products for end user customers, experience using Jira, PowerBI and security tools
Main Interfaces
- EUX leadership
- Business Partners, CSMs
- Business Stakeholders (Digital Forum)
- Project Teams
- External Partners
Leadership Qualities & Business Skills
- Business Skills Commerciality
- Performance Excellence
- Communication Skills both written and spoken
Seniority level: Mid-Senior level
Employment type: Contract
Job function: Information Technology
Industries: Investment Banking
Location: Warwick, England, United Kingdom
Senior Infrastructure Engineer in Royal Leamington Spa employer: IT WORLD LIMITED
Contact Detail:
IT WORLD LIMITED Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Infrastructure Engineer in Royal Leamington Spa
✨Tip Number 1
Network like a pro! Reach out to folks in your industry on LinkedIn or at local meetups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research the company and its culture, and be ready to discuss how your skills align with their needs. Practise common interview questions and have your own questions ready to show you're genuinely interested.
✨Tip Number 3
Showcase your expertise! Create a portfolio or a personal website that highlights your projects and achievements. This is a great way to demonstrate your skills beyond just a CV.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge over other candidates.
We think you need these skills to ace Senior Infrastructure Engineer in Royal Leamington Spa
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Senior Infrastructure Engineer role. Highlight your experience with End User Technologies, especially anything related to Intune, SCCM, and Windows migrations. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about creating a digital workplace and how your past experiences make you the perfect fit for our team. Keep it engaging and relevant to the job description.
Showcase Your Problem-Solving Skills: In your application, don’t forget to mention specific examples of how you've tackled complex software and hardware issues in the past. We love seeing candidates who can think strategically and creatively, so share those success stories!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining the StudySmarter family!
How to prepare for a job interview at IT WORLD LIMITED
✨Know Your Tech Inside Out
Make sure you’re well-versed in the technologies mentioned in the job description, like Intune, SCCM, and Windows 11. Brush up on your knowledge of Autopilot and zero-touch deployments, as these are crucial for the role. Being able to discuss your hands-on experience with these tools will show that you're not just familiar but also capable.
✨Prepare for Scenario-Based Questions
Expect to face scenario-based questions that assess your problem-solving skills. Think about past experiences where you’ve had to troubleshoot complex issues or implement new technologies. Prepare specific examples that highlight your strategic thinking and how you’ve contributed to a seamless user experience.
✨Showcase Your Communication Skills
Since this role involves interfacing with various stakeholders, it’s essential to demonstrate your communication skills. Practice explaining technical concepts in simple terms, as you may need to present recommendations to management or collaborate with cross-functional teams. Clear communication can set you apart from other candidates.
✨Research the Company Culture
Take some time to understand National Grid's values and culture. This will help you tailor your responses to align with their mission of creating a flexible digital workplace. Showing that you’re a good cultural fit can be just as important as your technical skills.
