IT WORLD LIMITED in Leeds/Halifax/Manchester region seeks a Support Team Lead for Identity & Access Management. Hybrid role with 2 days in the office, overseeing day-to-day support, queue management, and timely ticket resolution.
You will drive improvements, coordinate escalations, and ensure SLAs are met while collaborating with engineers, vendors, and business users. Prior experience in service management is essential.
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IAM Support Team Lead — Service Delivery (Hybrid) in Leeds employer: IT WORLD LIMITED
IT WORLD LIMITED is an exceptional employer that values innovation and collaboration, offering a flexible remote work environment across the UK. With a strong focus on employee growth, we provide opportunities for professional development and the chance to work on cutting-edge projects in API and microservices integration. Our inclusive work culture fosters creativity and teamwork, making it a rewarding place for skilled professionals to thrive.
