At a Glance
- Tasks: Support NetSuite users, troubleshoot issues, and enhance system performance.
- Company: Join a growing business investing in its ERP landscape.
- Benefits: Hybrid working, competitive salary, and professional development opportunities.
- Other info: Collaborative environment with exposure to exciting ongoing projects.
- Why this job: Be a key player in optimising a critical ERP platform.
- Qualifications: 2+ years of NetSuite support experience and strong analytical skills.
The predicted salary is between 35000 - 45000 £ per year.
We're looking for a proactive
Net Suite Support Administrator to join a growing business that is continuing to invest heavily in its ERP landscape.
You'll be the first point of contact for Net Suite users across the business, ensuring the system is running efficiently while supporting continuous improvements and user adoption.
This is an excellent opportunity for someone with solid Net Suite administration experience who enjoys problem-solving, working closely with end users, and contributing to the ongoing optimisation of a business-critical ERP platform.
Key Responsibilities
- Provide day-to-day support for Net Suite users across multiple business functions.
- Troubleshoot and resolve Net Suite issues, escalating where appropriate.
- Manage user accounts, roles and permissions.
- Create and maintain Saved Searches, Reports, KPIs and Dashboards.
- Perform CSV imports and support data integrity initiatives.
- Assist with Net Suite configuration and system enhancements.
- Support testing for new functionality, patches and system upgrades.
- Produce and maintain system documentation and user guides.
- Deliver user training and onboarding for new starters.
- Work closely with Finance, Operations, Supply Chain and IT teams to understand business requirements.
- Liaise with third-party Net Suite partners where required.
- Monitor system performance and identify opportunities for process improvements.
- Required Experience
- 2+ years' experience supporting or administering Net Suite.
- Strong understanding of Net Suite core functionality.
- Experience creating Saved Searches, Reports and Dashboards.
- Experience with CSV Imports and data management.
- Good understanding of Net Suite roles and permissions.
- Excellent troubleshooting and analytical skills.
- Strong communication skills with the ability to support both technical and non-technical users.
- Experience documenting business processes and system changes.
- Comfortable working with stakeholders across multiple departments.
Desirable Skills
- Experience with Suite Analytics Workbook.
- Exposure to Suite Flow.
- Basic Suite Script knowledge.
- Experience supporting Net Suite One World.
- Knowledge of Finance, Order Management, Procurement or Inventory modules.
- Experience with integrations such as Celigo, Shopify or other third-party applications.
- Experience working alongside Net Suite implementation partners.
- What You'll Get
- Hybrid working (2-3 days per week in the London office).
- Competitive salary and benefits package.
- Exposure to ongoing Net Suite projects and enhancements.
- Opportunities for training and professional development.
- Collaborative and supportive working environment.
- The chance to play a key role in the evolution of a growing Net Suite environment.
NetSuite Support Administrator in London employer: IT Works Recruitment LTD
Join a dynamic and innovative organisation as a Remote Technical Consultant, where you will thrive in a collaborative environment that values technology's role in driving business growth. With a competitive salary, comprehensive benefits, and ample opportunities for professional development, this role is perfect for those looking to make a meaningful impact in the evolving ERP landscape while enjoying a supportive work culture.
