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- Tasks: Provide support and optimisation for the Epicor BisTrack platform.
- Company: Join a dynamic team focused on enhancing business operations.
- Benefits: Competitive salary, hands-on experience, and opportunities for growth.
- Other info: Collaborative environment with a focus on continuous improvement.
- Why this job: Make a real difference by solving system issues and supporting users.
- Qualifications: Experience with BisTrack and strong problem-solving skills required.
The predicted salary is between 36000 - 60000 £ per year.
We're currently supporting a client in their search for an experienced Bistrack Support Specialist to join their team and take ownership of day-to-day support and optimisation of the Epicor BisTrack platform. This is a great opportunity for someone with strong BisTrack knowledge who enjoys working closely with business users, solving system issues and helping organisations get the most out of their ERP.
The role will involve:
- Providing 1st and 2nd line support for BisTrack users
- Troubleshooting system issues and resolving tickets
- Supporting system configuration and ongoing improvements
- Assisting with upgrades, testing and system changes
- Working with internal teams to ensure the platform supports business operations effectively
We're keen to speak with people who have:
- Hands-on experience supporting BisTrack
- Good understanding of ERP processes within distribution, timber or building materials environments
- Strong problem-solving and communication skills
- Experience supporting end users and managing support requests
If you have BisTrack experience and are open to hearing about new opportunities, please get in touch or apply directly to learn more.
System Specialist in Hull employer: IT Works Recruitment LTD
Contact Detail:
IT Works Recruitment LTD Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land System Specialist in Hull
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the lookout for a Bistrack Support Specialist role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Brush up on your BisTrack knowledge! Make sure you're familiar with the latest updates and features of the platform. This will not only boost your confidence but also show potential employers that you're serious about the role.
✨Tip Number 3
Prepare for those tricky interview questions! Think about how you've solved system issues in the past and be ready to share specific examples. This will demonstrate your problem-solving skills and your ability to support end users effectively.
✨Tip Number 4
Don't forget to apply through our website! We make it super easy for you to find and apply for the right roles. Plus, it shows you're proactive and genuinely interested in joining the team.
We think you need these skills to ace System Specialist in Hull
Some tips for your application 🫡
Show Off Your BisTrack Skills: Make sure to highlight your hands-on experience with BisTrack in your application. We want to see how you've tackled system issues and supported users, so don’t hold back on those details!
Tailor Your Application: Take a moment to customise your CV and cover letter for this role. Mention specific ERP processes you’ve worked with, especially in distribution or building materials, to show us you’re the right fit.
Be Clear and Concise: When writing your application, keep it straightforward. Use clear language to describe your problem-solving skills and experiences, as we appreciate direct communication that gets to the point.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at IT Works Recruitment LTD
✨Know Your BisTrack Inside Out
Make sure you brush up on your BisTrack knowledge before the interview. Be ready to discuss specific features and functionalities of the platform, as well as any troubleshooting experiences you've had. This will show that you're not just familiar with the system but can also provide valuable insights.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled system issues in the past. Think about specific challenges you faced while supporting users and how you resolved them. This will demonstrate your ability to think critically and act effectively under pressure.
✨Communicate Clearly and Confidently
Since this role involves working closely with business users, practice articulating your thoughts clearly. Use simple language to explain complex concepts, and be ready to answer questions about ERP processes in a straightforward manner. Good communication can set you apart from other candidates.
✨Understand the Business Context
Familiarise yourself with the distribution, timber, or building materials environments if you haven't already. Knowing how BisTrack fits into these industries will help you relate better to the team and show that you're genuinely interested in helping the organisation succeed.