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- Tasks: Provide top-notch support for BisTrack users and troubleshoot system issues.
- Company: Join a dynamic team focused on optimising the Epicor BisTrack platform.
- Benefits: Competitive salary, flexible working hours, and opportunities for professional growth.
- Why this job: Make a real difference by helping businesses maximise their ERP systems.
- Qualifications: Experience with BisTrack and strong problem-solving skills are essential.
- Other info: Collaborative environment with a focus on continuous improvement and innovation.
The predicted salary is between 40000 - 50000 £ per year.
We're currently supporting a client in their search for an experienced Bistrack Support Specialist to join their team and take ownership of day-to-day support and optimisation of the Epicor BisTrack platform. This is a great opportunity for someone with strong BisTrack knowledge who enjoys working closely with business users, solving system issues and helping organisations get the most out of their ERP.
The role will involve:
- Providing 1st and 2nd line support for BisTrack users
- Troubleshooting system issues and resolving tickets
- Supporting system configuration and ongoing improvements
- Assisting with upgrades, testing and system changes
- Working with internal teams to ensure the platform supports business operations effectively
We're keen to speak with people who have:
- Hands-on experience supporting BisTrack
- Good understanding of ERP processes within distribution, timber or building materials environments
- Strong problem-solving and communication skills
- Experience supporting end users and managing support requests
If you have BisTrack experience and are open to hearing about new opportunities, please get in touch or apply directly to learn more.
Senior Specialist, Implementation in Hull employer: IT Works Recruitment LTD
Contact Detail:
IT Works Recruitment LTD Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Specialist, Implementation in Hull
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the lookout for opportunities. You never know who might have a lead on a role that’s perfect for you.
✨Tip Number 2
Prepare for those interviews! Research the company and the BisTrack platform inside out. Be ready to discuss how your experience aligns with their needs, especially around troubleshooting and system optimisation.
✨Tip Number 3
Showcase your problem-solving skills! During interviews, share specific examples of how you've tackled system issues in the past. This will demonstrate your hands-on experience and ability to support end users effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love hearing from candidates who are genuinely interested in joining our team.
We think you need these skills to ace Senior Specialist, Implementation in Hull
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your hands-on experience with BisTrack and any relevant ERP processes. We want to see how your skills match the role, so don’t be shy about showcasing your problem-solving abilities!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about supporting BisTrack users and how you can help organisations optimise their ERP systems. Keep it friendly and professional!
Showcase Your Communication Skills: Since this role involves working closely with business users, make sure to highlight your strong communication skills in your application. We love candidates who can explain complex issues in a simple way!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at IT Works Recruitment LTD
✨Know Your BisTrack Inside Out
Make sure you brush up on your BisTrack knowledge before the interview. Familiarise yourself with common issues users face and how to troubleshoot them. Being able to discuss specific examples of how you've resolved problems in the past will show your expertise.
✨Understand ERP Processes
Since the role involves working within distribution, timber, or building materials environments, it’s crucial to understand ERP processes in these sectors. Do some research on how these industries operate and be ready to discuss how your experience aligns with their needs.
✨Showcase Your Problem-Solving Skills
Prepare to share specific instances where you've successfully solved system issues or improved processes. Use the STAR method (Situation, Task, Action, Result) to structure your answers, making it easy for the interviewer to see your thought process and impact.
✨Communicate Effectively
Strong communication skills are key in this role. Practice explaining technical concepts in simple terms, as you'll need to support end users who may not be tech-savvy. During the interview, demonstrate your ability to listen actively and respond thoughtfully to questions.