At a Glance
- Tasks: Lead and manage IT infrastructure across multiple sites, ensuring security and performance.
- Company: Dynamic organisation focused on modernising technology and supporting growth.
- Benefits: Competitive salary, hands-on leadership role, and opportunities for professional development.
- Other info: Onsite role with excellent career growth potential and a collaborative work environment.
- Why this job: Make a real impact on IT systems and drive continuous improvement in a growing company.
- Qualifications: 5+ years in IT infrastructure, strong Microsoft 365 and cybersecurity expertise required.
The predicted salary is between 60000 - 80000 £ per year.
Senior IT Technician required by my midlands client.
Our client is seeking an experienced Senior IT Technician to take ownership of the IT environment across multiple UK sites, supporting approximately 120 users.
This is a hands-on leadership role responsible for infrastructure, cybersecurity, cloud services, vendor management, and continuous improvement.
Key Responsibilities
- Own and manage the Group's IT infrastructure across on-premise and cloud environments.
- Ensure high availability, performance, resilience, and security of all IT systems.
- Lead cybersecurity initiatives including MFA, endpoint protection, patching, and vulnerability management.
- Manage Microsoft 365, Entra ID (Azure AD), Intune, Exchange Online, and Windows Server environments.
- Oversee networking infrastructure including firewalls, VPNs, VLANs, Wi-Fi, and site connectivity.
- Maintain and test backup, disaster recovery, and business continuity processes.
- Provide 2nd/3rd line support and act as the senior escalation point for infrastructure issues.
- Manage third-party IT suppliers, licensing, contracts, and hardware procurement.
- Deliver infrastructure projects including migrations, upgrades, and network refresh programmes.
- Support ERP/MRP systems and manufacturing technology integrations.
- Develop IT documentation, policies, asset management, and governance controls.
- Communicate technical risks and investment requirements to senior leadership in a clear, commercial manner.
Requirements
- 5+ years' experience in hands-on IT infrastructure roles.
- Strong expertise in Microsoft 365, Entra ID, Intune, Windows Server, Active Directory, networking, and cybersecurity.
- Experience managing backup and disaster recovery solutions and virtualisation platforms (VMware/Hyper-V).
- Proven track record delivering IT infrastructure and transformation projects.
- Knowledge of Cyber Essentials Plus, ISO 27001, and security best practices.
- Experience with ERP/MRP environments is advantageous.
- Relevant certifications such as Comp TIA Network+, Security+, or ITIL Foundation are desirable.
- Full UK driving licence and willingness to travel between UK sites.
- Personal Attributes
- Strong leadership and ownership mindset.
- Customer-focused with a commitment to service excellence.
- Results-driven with a passion for continuous improvement.
- Excellent stakeholder management and communication skills.
- Collaborative approach with the ability to influence at all levels of the business.
- Excellent communication skills and in a commutable distance from Walsall.
- THIS IS AN ONSITE ROLE
This is an excellent opportunity for a proactive IT professional to shape and modernise a growing organisation's technology landscape while supporting business growth, operational excellence, and cybersecurity maturity
Senior IT Technician in Walsall employer: IT Talent Solutions
IT Talent Solutions is an excellent employer for a Mid-Level .NET / SQL Developer, offering a supportive and collaborative Agile work environment in Surrey. With a strong focus on mentorship and professional growth, employees are encouraged to enhance their skills while working on diverse projects. The hybrid working model provides flexibility, making it an ideal place for those seeking a meaningful and rewarding career in technology.
StudySmarter Expert Advice🤫
We think this is how you could land Senior IT Technician in Walsall
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what IT Talent Solutions values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges IT Talent Solutions might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at IT Talent Solutions!
✨Direct Apply to IT Talent Solutions
Let's not forget to apply directly through the IT Talent Solutions website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace Senior IT Technician in Walsall
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at IT Talent Solutions.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at IT Talent Solutions. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at IT Talent Solutions
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
