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For Companies At a Glance
- Tasks: Lead the delivery of a multi-phase Salesforce programme and ensure user adoption.
- Company: Dynamic company based in Milton Keynes with a focus on innovative CRM solutions.
- Benefits: Competitive salary, flexible working arrangements, and opportunities for professional growth.
- Why this job: Join a cutting-edge project and make a real impact in CRM management.
- Qualifications: Experience in Salesforce projects and strong communication skills required.
- Other info: Collaborative environment with opportunities to engage with senior stakeholders.
The predicted salary is between 36000 - 60000 £ per year.
CRM / Salesforce Project Manager - 1 year fixed term contract.
Role Overview
Lead the delivery of a multi-phase Salesforce programme, ensuring smooth implementation, strong governance and successful user adoption.
Key Responsibilities
- Project Delivery & Governance: Own planning, scope, timelines and delivery for Salesforce Phase 1 & 2. Manage risks, budgets, RAID processes and partner performance. Coordinate cross-functional teams and run Agile ceremonies.
- Salesforce Platform & Data: Oversee initial platform configuration, security, environments and releases. Ensure scalable architecture and robust data governance. Define standards for data quality, integrations and technical design.
- Lead & Sales Management Rollout: Deliver end-to-end rollout of Lead and Sales Management processes. Support process mapping, UAT and change adoption.
- Stakeholder & Change Management: Act as the link between business teams, technical teams and external partners. Lead regular communication forums and feedback loops. Ensure SOWs include measurable deliverables and acceptance criteria.
- Quality Assurance & Reporting: Oversee testing cycles, issue resolution and launch readiness. Maintain documentation, dashboards and executive reporting. Ensure GDPR alignment and complete post-implementation reviews.
Skills & Experience
Essential:
- Proven track record delivering complex Salesforce CRM projects.
- Deep understanding of Data Cloud, Marketing Cloud, Lead Management and core CRM capabilities.
- Strong governance discipline - planning, RAID, budgeting, sprint management and reporting.
- Exceptional communication and stakeholder skills, able to influence at all levels.
- Solid business analysis ability, translating business needs into clear technical tasks.
- Confident working in Agile or hybrid project environments.
- Able to challenge assumptions, drive clarity and manage ambiguity.
Desirable:
- Salesforce certifications (Administrator, PM/BA credentials).
- Experience with integrations, data migration and the wider Salesforce ecosystem.
- Background in CRM strategy, customer experience or process optimisation.
Person Profile:
- Clear, persuasive communicator with a collaborative approach.
- Highly organised, structured and detail-driven.
- Comfortable engaging senior stakeholders and managing complex landscapes.
- Proactive problem-solver who anticipates issues and removes blockers.
- Passionate about CRM, data quality and continual improvement.
CRM Project Manager in Milton Keynes employer: IT Talent Solutions
Contact Detail:
IT Talent Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land CRM Project Manager in Milton Keynes
✨Tip Number 1
Network like a pro! Get out there and connect with people in the CRM and Salesforce space. Attend local meetups or industry events in Milton Keynes and London to make those valuable connections that could lead to your next opportunity.
✨Tip Number 2
Show off your skills! Create a portfolio or case studies showcasing your past Salesforce projects. This will give potential employers a clear picture of what you can bring to the table, especially when it comes to project delivery and governance.
✨Tip Number 3
Prepare for interviews by brushing up on Agile methodologies and stakeholder management. Be ready to discuss how you've successfully managed risks and budgets in previous roles, as these are key aspects of the CRM Project Manager position.
✨Tip Number 4
Don't forget to apply through our website! We love seeing candidates who are genuinely interested in joining our team. Plus, it gives you a chance to showcase your enthusiasm for the role right from the start.
We think you need these skills to ace CRM Project Manager in Milton Keynes
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of CRM Project Manager. Highlight your experience with Salesforce and any relevant projects you've led. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about CRM and how your background makes you the perfect fit for this role. Keep it engaging and personal – we love a good story!
Showcase Your Communication Skills: Since this role involves a lot of stakeholder management, make sure to demonstrate your exceptional communication skills in your application. Whether it's through examples in your CV or your cover letter, let us know how you can influence at all levels.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts!
How to prepare for a job interview at IT Talent Solutions
✨Know Your Salesforce Stuff
Make sure you brush up on your Salesforce knowledge, especially around Data Cloud and Marketing Cloud. Be ready to discuss specific projects you've delivered and how you managed the complexities involved.
✨Show Off Your Governance Skills
Prepare examples that highlight your experience with planning, RAID processes, and budgeting. Companies want to see that you can keep a project on track, so have some solid stories ready to demonstrate your governance discipline.
✨Communicate Like a Pro
Since this role involves liaising with various stakeholders, practice articulating your thoughts clearly and persuasively. Think of scenarios where you successfully influenced decisions or resolved conflicts, as these will showcase your exceptional communication skills.
✨Be Agile and Adaptable
Familiarise yourself with Agile methodologies and be prepared to discuss how you've applied them in past projects. Companies appreciate candidates who can navigate ambiguity and drive clarity, so share instances where you’ve successfully adapted to changing project landscapes.
