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- Tasks: Provide 2nd line technical support and troubleshoot various IT issues.
- Company: Dynamic IT service provider in Worthing with a collaborative team.
- Benefits: Gain hands-on experience and develop your IT skills in a supportive environment.
- Why this job: Join a proactive team and make a real difference in IT support.
- Qualifications: Experience in IT support and strong problem-solving abilities required.
- Other info: Onsite role, perfect for those who thrive in a team-oriented atmosphere.
The predicted salary is between 30000 - 42000 £ per year.
An IT service provider is looking for a proactive 2nd Line Support Engineer to join their team in Worthing, United Kingdom. This role entails providing 2nd line technical support, troubleshooting issues across various technologies, and assisting with system maintenance in a collaborative environment.
The ideal candidate will have proven experience in IT support, strong problem-solving skills, and a willingness to get involved beyond traditional support tasks. This position requires onsite work 5 days a week.
Onsite 2nd Line IT Engineer – Windows, AD & M365 in Worthing employer: IT Talent Solutions Ltd
Contact Detail:
IT Talent Solutions Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Onsite 2nd Line IT Engineer – Windows, AD & M365 in Worthing
✨Tip Number 1
Network, network, network! Get out there and connect with people in the IT industry. Attend local meetups or tech events in Worthing to meet potential employers and fellow tech enthusiasts. You never know who might have a lead on that perfect 2nd Line Support Engineer role!
✨Tip Number 2
Show off your skills! When you get the chance, demonstrate your troubleshooting prowess during interviews. Bring examples of past issues you've resolved, especially those involving Windows, AD, and M365. This will help us see how you tackle real-world problems.
✨Tip Number 3
Be proactive! Don’t just wait for job openings to pop up. Reach out directly to companies you admire, like ours, and express your interest in working with them. A little initiative can go a long way in landing that onsite role.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from candidates who are genuinely interested in joining our team. Make sure to tailor your application to highlight your experience in IT support and your collaborative spirit.
We think you need these skills to ace Onsite 2nd Line IT Engineer – Windows, AD & M365 in Worthing
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Windows, Active Directory, and M365. We want to see how your skills match the role, so don’t be shy about showcasing relevant projects or achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about the 2nd Line Support Engineer role and how your proactive approach can benefit our team. Keep it friendly and professional!
Show Off Your Problem-Solving Skills: In your application, give examples of how you've tackled tricky IT issues in the past. We love candidates who can think on their feet and come up with creative solutions, so let us know how you’ve done this before!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at IT Talent Solutions Ltd
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Windows, Active Directory, and M365. Be ready to discuss specific troubleshooting scenarios you've encountered in the past and how you resolved them. This shows that you’re not just familiar with the tech but can also apply your knowledge effectively.
✨Show Off Your Problem-Solving Skills
Prepare to share examples of complex issues you've tackled. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will help you clearly demonstrate your thought process and how you approach problem-solving in a real-world context.
✨Emphasise Team Collaboration
Since this role involves working in a collaborative environment, be ready to talk about your experience working with teams. Highlight instances where you’ve worked closely with colleagues to resolve issues or improve processes. This will show that you’re a team player who values collaboration.
✨Ask Insightful Questions
Prepare some thoughtful questions about the company culture, team dynamics, and the technologies they use. This not only shows your interest in the role but also helps you gauge if the company is the right fit for you. Plus, it gives you a chance to engage with the interviewers on a deeper level.
