At a Glance
- Tasks: Shape and deliver change by translating business needs into actionable outcomes.
- Company: Join a forward-thinking company focused on improving customer experiences.
- Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
- Other info: Collaborative environment with a focus on innovation and accountability.
- Why this job: Be the vital link between business and technology, making a real impact.
- Qualifications: Proven experience as a Business Analyst with CRM knowledge.
The predicted salary is between 40000 - 50000 £ per year.
We're looking for an experienced BA with a broad knowledge of technology and a strong appreciation of CRM. In this role, you'll work closely with business stakeholders, product owners, and delivery teams to understand requirements, analyse processes, and translate business needs into clear, actionable outcomes. You'll play a key role in improving systems, processes, and customer experiences, ensuring solutions are aligned to business goals and deliver real value.
As the technical BA, you will act as a strong link between the business and the delivery into the technical environment. You will primarily assess the needs of the business and challenge integration partners, holding them accountable. Thus, you will need to be a proven BA with good character and a strong all-round CRM appetite.
Key Responsibilities:- Own technical CRM delivery across projects and operations
- Translate business workflows into CRM configuration
- Produce and review technical design documentation
- Support system integrations, data quality, and automation testing
- Work with internal IT teams, third-party suppliers, and cyber security stakeholders
- Strong experience as a BA, ideally with CRM knowledge
- Strong understanding of technology as a whole with the willingness to build on your technical experience
- Confident communicator with a collaborative working style
Please contact me for more detailed information.
Technical /CRM Business Analyst employer: IT Talent Solutions Ltd
Join a forward-thinking company that values innovation and collaboration, where your expertise as a Technical/CRM Business Analyst will be instrumental in driving meaningful change. With a strong focus on employee growth, we offer comprehensive training and development opportunities, alongside a supportive work culture that encourages teamwork and open communication. Located in a vibrant area, our workplace provides unique advantages such as flexible working arrangements and a commitment to enhancing both customer experiences and employee satisfaction.
StudySmarter Expert Advice🤫
We think this is how you could land Technical /CRM Business Analyst
✨Tip Number 1
Network like a pro! Reach out to your connections in the tech and CRM space. Attend industry meetups or webinars to meet potential employers and get your name out there.
✨Tip Number 2
Showcase your skills! Create a portfolio that highlights your past projects, especially those involving CRM systems. This will give you an edge when discussing your experience with hiring managers.
✨Tip Number 3
Prepare for interviews by practising common BA scenarios. Think about how you've translated business needs into technical solutions before, and be ready to share those stories!
✨Tip Number 4
Don't forget to apply through our website! We have loads of opportunities that might just be the perfect fit for you. Plus, it’s a great way to show your enthusiasm for joining our team.
We think you need these skills to ace Technical /CRM Business Analyst
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your CRM knowledge and any relevant technical experience to show us you're the right fit for the role.
Craft a Compelling Cover Letter:Use your cover letter to tell us why you’re passionate about the role and how your background aligns with our needs. Be specific about your experience as a Business Analyst and how you've delivered value in previous roles.
Showcase Your Communication Skills:As a Technical BA, strong communication is key. In your application, demonstrate your ability to convey complex ideas clearly and concisely. This will help us see how you can bridge the gap between business and technical teams.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process.
How to prepare for a job interview at IT Talent Solutions Ltd
✨Know Your CRM Inside Out
Make sure you brush up on your CRM knowledge before the interview. Understand the key features, benefits, and common challenges associated with CRM systems. Being able to discuss specific examples of how you've used CRM in past roles will show that you’re not just familiar with the technology, but that you can leverage it effectively.
✨Understand the Business Needs
Take time to research the company and its business model. Think about how their CRM needs align with their overall goals. Be prepared to discuss how you can translate business workflows into actionable outcomes, demonstrating your ability to bridge the gap between technical requirements and business objectives.
✨Prepare for Technical Questions
Since this role requires a strong understanding of technology, expect some technical questions during the interview. Brush up on system integrations, data quality, and automation testing. Being able to articulate your experience with these areas will help you stand out as a knowledgeable candidate.
✨Showcase Your Communication Skills
As a Business Analyst, you'll need to communicate effectively with various stakeholders. Practice articulating your thoughts clearly and confidently. Use examples from your past experiences where you successfully collaborated with teams or challenged integration partners, highlighting your ability to hold them accountable.
