At a Glance
- Tasks: Design and optimise CRM solutions while collaborating with teams to drive innovation.
- Company: Dynamic company focused on scaling CRM capabilities in a fast-paced environment.
- Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
- Other info: Join a vibrant team with excellent career advancement opportunities.
- Why this job: Shape the future of CRM and make a real impact in a collaborative setting.
- Qualifications: Experience with CRM systems and strong technical delivery skills required.
The predicted salary is between 40000 - 55000 £ per year.
CRM Technical Analyst required to act as the technical authority within my clients CRM domain. This is an exciting opportunity to help shape and scale CRM capability in a fast-moving environment where innovation and collaboration are key.
The Role
Reporting to the Systems Manager and working closely with the CRM Business Analyst and marketing teams, you'll drive the design, delivery, and optimisation of CRM solutions across the business.
Key Responsibilities
- Partner with business stakeholders to assess, design, and validate end-to-end CRM solutions
- Oversee the full project life cycle from concept through to delivery and support
- Translate business requirements into scalable CRM configurations
- Produce and review technical design documentation
- Collaborate with developers, suppliers, and integration teams on APIs and system integrations
- Support data quality, migration, and ongoing optimisation within CRM
About You
- Proven experience as a CRM Analyst or Solutions Analyst with strong technical delivery expertise
- Hands-on experience with CRM systems (Salesforce preferred, Microsoft Dynamics 365 also considered)
- Strong knowledge of integrations and Middleware
- Experience working with APIs, SaaS platforms, and data migration
- Ability to balance out-of-the-box configuration with custom development approaches
- Excellent stakeholder management and communication skills
- Collaborative mindset with experience working across internal teams and third-party vendors
CRM Technical Analyst in Milton Keynes employer: IT Talent Solutions Ltd
Join a dynamic and innovative team as a CRM Technical Analyst, where your expertise will directly influence the growth and optimisation of our CRM capabilities. Our collaborative work culture fosters creativity and encourages professional development, offering you ample opportunities to enhance your skills in a fast-paced environment. Located in a vibrant area, we provide a supportive atmosphere that values employee contributions and promotes a healthy work-life balance.
StudySmarter Expert Advice🤫
We think this is how you could land CRM Technical Analyst in Milton Keynes
✨Tip Number 1
Network like a pro! Reach out to your connections in the CRM space and let them know you're on the hunt for a CRM Technical Analyst role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your previous CRM projects, especially those involving Salesforce or Microsoft Dynamics 365. This will give potential employers a clear view of what you can bring to the table.
✨Tip Number 3
Prepare for interviews by brushing up on your technical knowledge and stakeholder management skills. Be ready to discuss how you've successfully collaborated with teams and delivered CRM solutions in the past.
✨Tip Number 4
Don't forget to apply through our website! We make it easy for you to find and apply for roles that match your skills. Plus, it shows you're serious about joining our team and helps us get to know you better.
We think you need these skills to ace CRM Technical Analyst in Milton Keynes
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the CRM Technical Analyst role. Highlight your experience with CRM systems like Salesforce or Microsoft Dynamics 365, and don’t forget to mention any hands-on projects you've worked on that showcase your technical delivery expertise.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about CRM solutions and how your skills align with our needs. Be sure to mention your collaborative mindset and experience working with stakeholders, as these are key for us.
Showcase Your Technical Skills:In your application, make it clear how you’ve tackled technical challenges in the past. Whether it’s working with APIs, data migration, or system integrations, we want to see examples of how you’ve driven successful CRM solutions.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you get all the updates directly from us. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at IT Talent Solutions Ltd
✨Know Your CRM Systems
Make sure you brush up on your knowledge of CRM systems, especially Salesforce and Microsoft Dynamics 365. Be ready to discuss your hands-on experience and how you've used these platforms to drive solutions in previous roles.
✨Understand the Project Life Cycle
Familiarise yourself with the full project life cycle from concept to delivery. Be prepared to share examples of how you've overseen projects in the past, highlighting your role in design, delivery, and support.
✨Showcase Your Technical Skills
Be ready to dive into technical discussions about integrations, APIs, and data migration. Highlight any specific projects where you’ve successfully managed these aspects, as this will demonstrate your technical delivery expertise.
✨Communicate Effectively
Since stakeholder management is key, practice articulating your thoughts clearly. Think of examples where you've collaborated with different teams or vendors, showcasing your communication skills and collaborative mindset.
