IT Support / Infrastructure Engineer

IT Support / Infrastructure Engineer – Chester – £35-40,000 + Benefits12-Month FTC with potential to go permanentProfessional Services Sector

A highly regarded professional services company, known for their commitment to delivering high-quality, results-focused legal advice through a bespoke, partner-led service are now looking to welcome an experienced IT Support / Infrastructure Engineer to their Chester office.

This is a fantastic opportunity for someone who thrives in a hands-on role within a close-knit team, and is keen to get stuck into both day-to-day support and wider technical projects. It’s a 12-month fixed term role, with a strong possibility of becoming permanent. You'll be covering core hours on a rotating shift between 8am and 6.30pm, Monday to Friday, with occasional travel to their Altrincham office and some flexibility required for out-of-hours work when needed.

What you’ll be doing:

• Supporting users and infrastructure across the business
• Administering Active Directory (on-prem and Azure AD)
• Managing and configuring Windows Server (2016 onwards)
• Office 365 administration and support
• Monitoring and maintaining hardware using Intune / Autopilot
• App and policy deployment via Intune
• Supporting 8×8 and Teams telephony systems
• Logging and resolving helpdesk tickets and acting as an escalation point
• Liaising with external vendors where needed
• Getting involved in firmwide IT projects

Experience we’re looking for:

• 4+ years in a similar IT support role, ideally within a professional services environment
• Strong grasp of AD, Office 365, Windows Server, and Intune
• Excellent troubleshooting skills and ability to communicate clearly with non-technical users
• Ideally some exposure to MS Security tools (MDFE, Purview), iManage, Aderant, and cloud-based practice management systems
• Experience within a legal setting is highly desirable

Personal qualities:

• Professional, proactive and self-motivated
• A team player who can also work independently
• Clear communicator, both written and verbal
• Eager to learn and take ownership of tasks and small projects
• Flexible approach to working hours and team support

In return, you’ll enjoy:

• £40,000 salary
• 5 weeks’ holiday (rising with service)
• Option to buy or sell holiday
• Enhanced pension scheme
• Private healthcare scheme
• Death in service (4x salary)
• Volunteering days and more

We’re committed to creating a positive and inclusive working environment and encourage applicants from all backgrounds to apply.