At a Glance
- Tasks: Shape and deliver change by analysing processes and translating business needs into actionable outcomes.
- Company: Join a forward-thinking company focused on improving systems and customer experiences.
- Benefits: Competitive salary, opportunities for professional growth, and a collaborative work environment.
- Other info: Dynamic role with opportunities to work with diverse teams and technologies.
- Why this job: Make a real impact by enhancing CRM systems and driving business success.
- Qualifications: Proven experience as a Business Analyst with strong CRM knowledge and communication skills.
The predicted salary is between 40000 - 50000 € per year.
We're looking for an experienced BA with a broad knowledge of technology and a strong appreciation of CRM. In this role, you'll work closely with business stakeholders, product owners, and delivery teams to understand requirements, analyse processes, and translate business needs into clear, actionable outcomes. You'll play a key role in improving systems, processes, and customer experiences, ensuring solutions are aligned to business goals and deliver real value. As the technical BA, you will act as a strong link between the business and the delivery into the technical environment. You will primarily assess the needs of the business and challenge integration partners, holding them accountable.
Key Responsibilities:
- Own technical CRM delivery across projects and operations
- Translate business workflows into CRM configuration
- Produce and review technical design documentation
- Support system integrations, data quality, and automation testing
- Work with internal IT teams, third-party suppliers, and cyber security stakeholders
Skills & Experience:
- Strong experience as a BA, ideally with CRM knowledge
- Strong understanding of technology as a whole with the willingness to build on your technical experience
- Confident communicator with a collaborative working style
Please contact me for more detailed information.
Business Analyst / Technical employer: IT Talent Solutions Ltd
Join a forward-thinking company that values innovation and collaboration, where your role as a Business Analyst will be pivotal in driving meaningful change. With a strong focus on employee development, we offer extensive growth opportunities and a supportive work culture that encourages continuous learning and teamwork. Located in a vibrant area, our workplace fosters creativity and engagement, making it an excellent environment for professionals looking to make a real impact.
StudySmarter Expert Advice🤫
We think this is how you could land Business Analyst / Technical
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend meetups, and engage on platforms like LinkedIn. We all know that sometimes it’s not just what you know, but who you know that can help you land that Business Analyst role.
✨Tip Number 2
Prepare for those interviews by practising common BA scenarios. Think about how you would translate business needs into actionable outcomes or improve processes. We recommend doing mock interviews with friends or using online resources to sharpen your skills.
✨Tip Number 3
Showcase your CRM knowledge! Be ready to discuss specific examples of how you've used CRM systems to drive change. We want to see your passion for technology and how you can bridge the gap between business and technical teams.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Business Analyst / Technical
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your CRM knowledge and any relevant technical experience to show us you're the right fit for the role.
Craft a Compelling Cover Letter:Use your cover letter to tell us why you’re passionate about the role and how your background aligns with our needs. Be specific about your experience as a Business Analyst and how you've delivered value in previous roles.
Showcase Your Communication Skills:As a BA, communication is key! In your application, demonstrate your ability to convey complex ideas clearly. Use examples from your past experiences where you successfully collaborated with stakeholders.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process!
How to prepare for a job interview at IT Talent Solutions Ltd
✨Know Your CRM Inside Out
Make sure you brush up on your CRM knowledge before the interview. Understand how different systems work and be ready to discuss how you've used CRM tools in past projects. This will show that you can hit the ground running and have a genuine interest in the technology.
✨Prepare for Scenario Questions
Expect to face scenario-based questions where you'll need to demonstrate your problem-solving skills. Think of specific examples from your previous experience where you successfully translated business needs into actionable outcomes, and be ready to explain your thought process.
✨Showcase Your Communication Skills
As a Business Analyst, you'll need to communicate effectively with various stakeholders. Practice articulating complex ideas in simple terms. During the interview, make sure to engage with your interviewers, ask questions, and clarify any points to demonstrate your collaborative working style.
✨Research the Company’s Tech Stack
Familiarise yourself with the company’s technology and tools they use. This will not only help you understand their processes better but also allow you to ask insightful questions during the interview. Showing that you've done your homework can set you apart from other candidates.
