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For Companies At a Glance
- Tasks: Provide 3rd line support and lead cloud migration projects for clients.
- Company: Join a trusted MSP in Milton Keynes, delivering tailored IT solutions across the UK.
- Benefits: Enjoy a competitive salary, hybrid working model, and professional growth opportunities.
- Why this job: Be part of an innovative team tackling complex challenges and shaping future IT infrastructures.
- Qualifications: 8+ years in IT support with expertise in Azure, Office 365, and virtualization technologies.
- Other info: Collaborate in a supportive environment while working on cutting-edge projects.
The predicted salary is between 48000 - 72000 £ per year.
About Us:
We are a trusted MSP based in Milton Keynes, delivering tailored IT solutions to clients locally and across the UK. Our mission is to provide exceptional IT support, enabling businesses to thrive in a fast-paced digital world.
The Role:
We’re seeking an experienced 3rd Line Support Engineer to join our innovative team. As part of this hybrid role, you’ll spend two days a week in our Milton Keynes office, collaborating with colleagues, and the rest supporting clients remotely. You’ll tackle complex technical challenges, lead transformative projects, and play a key role in shaping the future of our clients’ IT infrastructure.
Key Responsibilities:
- Provide 3rd line support for clients’ technical issues, ensuring seamless resolutions.
- Execute impactful Azure and Office 365 projects, enhancing clients' IT systems.
- Drive VMware to Hyper-V migrations, transitioning client environments smoothly.
- Lead cloud migration projects, moving clients from on-premise technologies to hosted cloud solutions.
- Collaborate with clients and internal teams to deliver innovative IT solutions and support.
About You:
The ideal candidate will bring:
- A minimum of 8 years’ experience in IT support roles.
- Expertise in Azure, Office 365, and virtualization technologies such as VMware and Hyper-V.
- Proven success in cloud migrations and infrastructure transformations.
- Strong problem-solving and analytical skills to tackle complex IT challenges.
- Excellent interpersonal and communication abilities for client-facing interactions.
What We Offer:
- Competitive salary and benefits package.
- Hybrid working model for work-life balance.
- Opportunities to grow professionally and work on cutting-edge projects.
- Supportive and collaborative team environment.
Senior 3rd Line Infrastructure Engineer employer: IT Search & Select
Contact Detail:
IT Search & Select Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior 3rd Line Infrastructure Engineer
✨Tip Number 1
Familiarise yourself with the specific technologies mentioned in the job description, such as Azure, Office 365, VMware, and Hyper-V. Having hands-on experience or relevant certifications in these areas will not only boost your confidence but also demonstrate your expertise during interviews.
✨Tip Number 2
Network with current or former employees of the company on platforms like LinkedIn. Engaging with them can provide you with insider knowledge about the company culture and expectations, which can be invaluable during your interview.
✨Tip Number 3
Prepare to discuss specific examples from your past work that showcase your problem-solving skills and successful project management, especially related to cloud migrations and infrastructure transformations. This will help you stand out as a candidate who can deliver results.
✨Tip Number 4
Stay updated on the latest trends and developments in IT infrastructure and cloud solutions. Being knowledgeable about current industry standards will not only impress your interviewers but also show your commitment to continuous learning and professional growth.
We think you need these skills to ace Senior 3rd Line Infrastructure Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in 3rd line support, particularly with Azure, Office 365, and virtualisation technologies like VMware and Hyper-V. Use specific examples to demonstrate your expertise in cloud migrations and infrastructure transformations.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention how your 8+ years of experience aligns with their needs and provide examples of successful projects you've led, especially in cloud migration and IT support.
Showcase Problem-Solving Skills: During the application process, emphasise your strong problem-solving and analytical skills. Consider including a brief case study or example of a complex technical challenge you resolved, showcasing your ability to think critically under pressure.
Highlight Interpersonal Skills: Since the role involves client-facing interactions, make sure to highlight your excellent communication abilities. Provide examples of how you've successfully collaborated with clients and internal teams to deliver innovative IT solutions.
How to prepare for a job interview at IT Search & Select
✨Showcase Your Technical Expertise
Be prepared to discuss your experience with Azure, Office 365, and virtualisation technologies like VMware and Hyper-V. Highlight specific projects you've worked on, especially those involving cloud migrations or infrastructure transformations.
✨Demonstrate Problem-Solving Skills
Expect to face technical scenarios during the interview. Practice articulating your thought process when tackling complex IT challenges, as this will showcase your analytical abilities and problem-solving skills.
✨Emphasise Communication Skills
Since the role involves client-facing interactions, be ready to demonstrate your interpersonal skills. Share examples of how you've effectively communicated technical information to non-technical clients in the past.
✨Prepare for Hybrid Work Discussion
As this position includes a hybrid working model, be ready to discuss how you manage your time and productivity while working remotely. Share any tools or strategies you use to stay connected with your team and clients.
