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- Tasks: Lead IT projects and resolve complex technical issues in a dynamic team.
- Company: Join a prestigious wealth management firm known for excellence and innovation.
- Benefits: Enjoy competitive salary, bonuses, and health programs in a collaborative environment.
- Why this job: Be part of a cutting-edge team that values mentorship and professional growth.
- Qualifications: Experience in 3rd line support with strong problem-solving and communication skills required.
- Other info: Located in Central London with excellent transport links.
The predicted salary is between 43200 - 72000 £ per year.
Join our prestigious wealth management firm in the heart of Central London, where we deliver bespoke financial solutions to our discerning clientele. We pride ourselves on our commitment to excellence, innovation, and exceptional service.
We are seeking a highly skilled and motivated 3rd Line IT Engineer to join our dynamic IT team. The ideal candidate will serve as a point of escalation for complex technical issues and lead various IT projects to ensure our systems remain cutting-edge and reliable.
Key Responsibilities- Act as the final point of escalation for 2nd line support team.
- Troubleshoot and resolve advanced technical issues.
- Manage and lead IT projects from inception to completion.
- Collaborate with internal stakeholders to identify and implement technology improvements.
- Maintain and optimize network infrastructure, servers, and security protocols.
- Provide mentorship and guidance to junior IT staff.
- Proven experience in a 3rd line IT support role, preferably within the financial sector.
- Strong knowledge of network infrastructure, server management, and cybersecurity.
- Experience with project management and leading technical projects.
- Excellent problem-solving skills and attention to detail.
- Ability to work independently and as part of a team.
- Strong communication and interpersonal skills.
- Certifications such as CCNA, MCSE, or equivalent.
- Experience with cloud technologies (AWS, Azure).
- Familiarity with wealth management or financial services.
- Competitive salary and performance-based bonuses.
- Opportunities for professional development and certifications.
- Health and wellness programs.
- Collaborative and innovative work environment.
- Convenient Central London location with excellent transport links.
3rd Line IT Support Engineer employer: IT Search & Select
Contact Detail:
IT Search & Select Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land 3rd Line IT Support Engineer
✨Tip Number 1
Network with professionals in the financial sector, especially those working in IT roles. Attend industry events or join online forums to connect with potential colleagues and learn about the latest trends in IT support within wealth management.
✨Tip Number 2
Showcase your problem-solving skills during interviews by preparing specific examples of complex technical issues you've resolved in the past. This will demonstrate your capability as a 3rd Line IT Support Engineer and your ability to handle high-pressure situations.
✨Tip Number 3
Familiarise yourself with the latest technologies and tools used in the financial sector, such as cloud services and cybersecurity measures. Being knowledgeable about these areas will give you an edge over other candidates and show your commitment to staying current in the field.
✨Tip Number 4
Prepare thoughtful questions for your interview that reflect your understanding of the company's goals and challenges. This not only shows your interest in the role but also your proactive approach to contributing to the team and the organisation's success.
We think you need these skills to ace 3rd Line IT Support Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in 3rd line IT support, especially within the financial sector. Emphasise your technical skills related to network infrastructure, server management, and cybersecurity.
Craft a Compelling Cover Letter: Write a cover letter that showcases your problem-solving abilities and project management experience. Mention specific examples of how you've led IT projects or resolved complex technical issues in previous roles.
Highlight Relevant Certifications: If you have certifications like CCNA or MCSE, be sure to include them prominently in your application. This will demonstrate your commitment to professional development and expertise in the field.
Showcase Soft Skills: In addition to technical skills, highlight your communication and interpersonal skills. Provide examples of how you've collaborated with stakeholders or mentored junior staff, as these are key aspects of the role.
How to prepare for a job interview at IT Search & Select
✨Showcase Your Technical Expertise
Be prepared to discuss your experience in 3rd line support, particularly within the financial sector. Highlight specific technical issues you've resolved and the tools or technologies you used, as this will demonstrate your capability to handle complex problems.
✨Demonstrate Project Management Skills
Since the role involves leading IT projects, be ready to share examples of projects you've managed from start to finish. Discuss your approach to project planning, execution, and how you ensured successful outcomes, as this will show your leadership abilities.
✨Emphasise Communication and Collaboration
This position requires working closely with various stakeholders. Prepare to discuss how you've effectively communicated technical information to non-technical team members and collaborated on technology improvements in previous roles.
✨Prepare for Scenario-Based Questions
Expect to face scenario-based questions that assess your problem-solving skills. Think of past experiences where you had to troubleshoot advanced technical issues and be ready to explain your thought process and the steps you took to resolve them.
