Senior Service Account Manager – Proactive Service Governance

Senior Service Account Manager – Proactive Service Governance

Full-Time On-site
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IT Professional Services Limited is seeking a Service Account Manager to own end-to-end delivery for a client. You will ensure contractual commitments, service standards and user experience outcomes are met, leading governance forums and driving service improvements.

The role requires governance experience, ITIL knowledge, and strong analytical skills to leverage service data for action. Some travel to client sites is expected as part of managing multi-supplier engagements.

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Senior Service Account Manager – Proactive Service Governance employer: IT Professional Services Limited

Join a dynamic and collaborative team as a Network Technical Architect, where your expertise will directly influence the design and implementation of cutting-edge network solutions. Located in DH2 1AQ, we offer a hybrid working model that promotes work-life balance, alongside a clearly defined training and progression plan, generous annual leave, and enhanced parental benefits. With a focus on employee growth and a supportive work culture, this is an excellent opportunity for those seeking meaningful and rewarding employment in a thriving environment.

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Contact Details:

IT Professional Services Limited Recruitment Team