Skills: Firstline/Secondline Support, Windows 7-11, Windows Server up to 2025, Microsoft 365, Active Directory, Networking (LANs/WANs/Hubs/Routers), Cybersecurity
Location: Hull (fully office based Mon-Fri)
Salary: £26,000 - £32,000 + Full Benefits Package
Details
Well established Managed Service Provider are immediately seeking an IT Support Analyst to join their expanding team. Their clients range from both public sector and private sector clients, with a very wide range of issues from Windows O/S, Windows Server, hardware, and networking/cybersecurity etc.
All successful candidates, regardless of skillset and experience level, start as a firstline support analyst in order to become accustomed to the wide range of issues dealt with, as well as the stringent process/methodology of dealing with client calls.
Technically, candidates must ideally possess good skills in Windows 10/11, Windows Server 2016/2019/2025, Microsoft 365, Active Directory, as well as exposure to networking (LANs / WANs / VPNs / TCP/IP / Firewalls,etc), cybersecurity skills etc.
There is no expectation that you possess all these skills, but a good complement of them would be appreciated.
The skills that you do not possess can be an opportunity to learn these new technologies in the two hours per week that are given to personal learning.
Candidates from a MSP background, or Education School/Academy multi-site operational environment (who would be accustomed to a wide variety of technical problems, both software and hardware related) would be highly preferable. However, candidates from an internal support role would also be considered.
Strong communication skills, a can-do attitude, and a passion for technology, and yearning to learn new technologies are a pre-requisite for this role.
This role is commutable from Hull, Beverley, Hessle, Barton-upon-Humber, Brough, North Ferriby, Howden, Goole, Market Weighton, York.
Potential candidates must be fully eligible to work in the UK without the need for visa sponsorship(either now or in the future).
#J-18808-Ljbffr
Read more employer: IT Mob Limited
As a well-established Managed Service Provider located in Kingston upon Hull, we pride ourselves on fostering a supportive and dynamic work environment where IT Support Analysts can thrive. Our commitment to employee growth is evident through our structured training programmes, including dedicated time for personal learning each week, ensuring that you can expand your technical skills while working with a diverse range of clients. With a comprehensive benefits package and a culture that values collaboration and innovation, we are an excellent employer for those looking to make a meaningful impact in the tech industry.
