At a Glance
- Tasks: Provide top-notch IT support and manage client networks and systems.
- Company: Join a fast-growing IT Hub delivering quality services across Europe.
- Benefits: Competitive salary, training support, and clear career progression.
- Other info: Dynamic team culture promoting learning and ownership.
- Why this job: Gain hands-on experience with cutting-edge technologies in a supportive environment.
- Qualifications: 3+ years in IT support, strong knowledge of Microsoft 365 and Azure.
The predicted salary is between 28000 - 35000 £ per year.
Requirements
- 3+ years hands‑on experience in an IT support, service desk, or infrastructure role
- Strong working knowledge of Windows Server and Azure environments
- Experience managing Microsoft 365 services (Azure AD, Exchange, Teams, Share Point, Intune)
- Solid understanding of networking fundamentals (routing, VLANs, firewalls, VPNs, managed switches)
- Confident communicator with strong customer‑facing skills
- Ability to work independently, manage priorities, and take ownership of issues
- Full, clean UK driving licence
- Nice to Have (But Not Essential)
- Experience with virtualisation technologies (Hyper‑V, VMware)
- Familiarity with Microsoft Copilot or other AI‑assisted productivity tools
- Previous experience working in an MSP or multi‑client environment
Responsibilities
- Manage and support client networks, servers, and IT systems
- Provide technical support via phone, email, Microsoft Teams, and remote support tools
- Troubleshoot and resolve hardware, software, and network issues
- Install, configure, and maintain computer hardware, operating systems, and applications
- Manage and support Microsoft Server and Azure environments
- Implement and support Microsoft 365, Share Point, and Intune solutions
- Design, deploy, and maintain managed network solutions
- Monitor client systems and proactively identify and resolve potential issues
- Ensure systems align with cyber security best practices
- Manage multiple open support tickets and prioritise workloads effectively
- Technologies
- AI
- Azure
- Copilot
- Hardware
- Hyper‑V
- Support
- Microsoft 365
- Network
- Security
- Share Point
- VMware
- Windows
- Office 365
- Cloud
- More
At IT Hub, we deliver reliable, high‑quality IT support and managed services to businesses across the UK, Ireland, and Europe.
Due to our continued growth, we are expanding our team and looking for a skilled, customer‑focused IT professional to provide workshop‑based, remote, and onsite technical support across a diverse client base.
This role offers hands‑on exposure to a wide range of technologies including Microsoft 365, Azure, networking, virtualisation, and AI‑driven tools.
We promote a supportive, fast‑paced MSP‑style environment where learning, ownership, and progression are actively encouraged.
We also offer training and certification support, exposure to a variety of technologies, and a clear career progression within our growing company.
#J-18808-Ljbffr
IT Support Technician in Armagh employer: IT Hub
At IT Hub, we pride ourselves on being an excellent employer by fostering a supportive and dynamic work culture that prioritises employee growth and development. Our team enjoys hands-on exposure to cutting-edge technologies, comprehensive training opportunities, and a clear path for career progression, all while working in a fast-paced environment that values ownership and innovation. Located in a vibrant area, we offer a collaborative atmosphere where your contributions directly impact our diverse client base across the UK, Ireland, and Europe.
StudySmarter Expert Advice🤫
We think this is how you could land IT Support Technician in Armagh
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what IT Hub values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges IT Hub might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at IT Hub!
✨Direct Apply to IT Hub
Let's not forget to apply directly through the IT Hub website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace IT Support Technician in Armagh
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at IT Hub.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at IT Hub. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at IT Hub
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
