At a Glance
- Tasks: Lead software implementation projects and ensure seamless onboarding for customers.
- Company: Established tech business focused on customer success and innovation.
- Benefits: Competitive salary, flexible working hours, and opportunities for professional growth.
- Other info: Join a dynamic team with a focus on collaboration and customer satisfaction.
- Why this job: Make a real difference by helping customers successfully adopt new software solutions.
- Qualifications: Experience in SaaS delivery and strong communication skills.
The predicted salary is between 60000 - 65000 £ per year.
We're working with an established and growing technology business looking to hire a Software Implementation Consultant to join their customer delivery team.
This is an excellent opportunity for someone who enjoys working directly with customers to deliver successful software implementations from project kick-off through to go-live.
You'll play a key role in ensuring customers adopt the platform successfully by managing implementations, configuring solutions, coordinating integrations, and delivering a seamless onboarding experience.
The Role Lead software implementation projects for new customers from discovery through to go-live.
Gather business and technical requirements to understand customer workflows and objectives.
Configure the software platform to meet customer requirements and best practices.
Coordinate data migrations and system integrations where required.
Work closely with internal Product, Engineering, Support, and Customer Success teams to ensure successful project delivery.
Deliver customer onboarding sessions, workshops, and end-user training.
Manage implementation timelines, milestones, risks, and stakeholder communication.
Provide post-implementation support to ensure a smooth transition into ongoing customer success.
About You We're looking for someone with: Experience delivering Saa S or ...
