Trainee IT Support Technician
Trainee IT Support Technician

Trainee IT Support Technician

Newcastle upon Tyne Full-Time 24000 - 30000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Become an IT Support Technician with full training and hands-on experience.
  • Company: Join a leading organisation dedicated to launching IT careers for aspiring techies.
  • Benefits: Enjoy flexible training, job guarantee, and a starting salary of £24K-£30K.
  • Why this job: Kick-start your IT career with guaranteed job placement and industry-recognised certifications.
  • Qualifications: No prior experience needed; just a passion for technology and learning.
  • Other info: Complete the traineeship at your own pace and receive expert support throughout.

The predicted salary is between 24000 - 30000 £ per year.

Are you looking to kick-start a brand new career in IT? We are recruiting for companies who are looking to employ our IT Technician Traineeship graduates to keep up with their growth. The best part is you will not need any previous experience as full training will be provided. You will also have the reassurance of a job guarantee (£24K-£30K) upon completion. We are currently placing over 100 of our graduates into new roles each month.

Whether you are working full time, part time or unemployed, this package has the flexibility to be completed at a pace that suits you. The traineeship is broken down into 3 easy steps.

  • Step 1 - Online Training: The first step is completing a selection of professional, accredited and industry recognised IT Technician courses by CompTIA, Microsoft and Cisco. The training is delivered via multimedia rich video tutorials, presentations and quizzes through a portal that you study from home. You will also be assigned an expert tutor to help you throughout your training.
  • Step 2 - Practical Training: You will gain the practical experience by using our cutting edge Livelabs. Gaining hands-on experience is essential in today’s IT industry for both certifications and keeping up to date with new technologies. Theory is often not enough these days; companies require hands on practical experience to make sure you’re job ready.
  • Step 3 - Official exams: You will then go on to sit the CompTIA A+ exams to give you the official certifications which will be recognised worldwide. The CompTIA A+ is the most commonly asked for certificate in entry level IT roles.

Guaranteed Job Placement (Starting salary £24K-£30K): At this point you will have fully completed our IT Technician Traineeship and be ready to start work. Through our range of partnerships throughout the UK with IT organisations, we are able to place you into an entry level IT role within your local area. You will be starting on a salary between £24K-£30K, working in either an IT Technician/Desktop Support/First Line Support Role.

We guarantee you will be offered a job upon completion or we will refund you 100% of your course fees back. At a one off cost of £799, or a deposit of £112 followed by 10 interest free monthly instalments of £78, this represents a great opportunity to start a rewarding career in IT. We have a proven track record of placing 1000+ candidates into new roles each year. Check out our website for our latest success stories.

Read through the information? Passionate about starting a career in IT? Apply now and one of our friendly advisors will be in touch.

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Contact Detail:

IT Career Switch Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Trainee IT Support Technician

✨Tip Number 1

Familiarise yourself with the key technologies and tools mentioned in the job description, such as CompTIA, Microsoft, and Cisco. Understanding these will not only help you during your training but also show potential employers that you're proactive and eager to learn.

✨Tip Number 2

Engage with online communities or forums related to IT support. This can provide you with insights into common issues faced in the field and how to resolve them, which will be beneficial during your practical training and interviews.

✨Tip Number 3

Consider volunteering for tech support roles, even if it's just helping friends or family with their IT issues. This hands-on experience will enhance your skills and give you real-world examples to discuss during interviews.

✨Tip Number 4

Network with professionals in the IT industry through platforms like LinkedIn. Connecting with current IT support technicians can provide valuable advice and potentially lead to job opportunities once you've completed your traineeship.

We think you need these skills to ace Trainee IT Support Technician

Basic IT Knowledge
Customer Service Skills
Problem-Solving Skills
Communication Skills
Time Management
Attention to Detail
Teamwork
Adaptability
Technical Aptitude
Familiarity with Operating Systems
Understanding of Networking Concepts
Ability to Learn Quickly
Multimedia Learning Skills
Hands-on Practical Skills

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights any relevant skills or experiences, even if they are not directly related to IT. Emphasise your willingness to learn and adapt, as well as any technical skills you may have acquired through personal projects or coursework.

Craft a Compelling Cover Letter: Write a cover letter that expresses your enthusiasm for starting a career in IT. Mention why you are interested in the Trainee IT Support Technician role and how the training provided aligns with your career goals. Be sure to convey your eagerness to learn and grow within the industry.

Highlight Relevant Skills: Even without formal experience, you can showcase transferable skills such as problem-solving, communication, and teamwork. If you've completed any online courses or self-study in IT, mention these to demonstrate your commitment to entering the field.

Follow Application Instructions: Carefully read the application instructions provided by the company. Ensure that you submit all required documents and complete any necessary forms accurately. Attention to detail can set you apart from other candidates.

How to prepare for a job interview at IT Career Switch

✨Show Your Enthusiasm for IT

Make sure to express your passion for technology and eagerness to learn. Companies are looking for candidates who are genuinely excited about starting a career in IT, so let your enthusiasm shine through during the interview.

✨Highlight Your Training Experience

Even if you don't have prior work experience, discuss the training you've completed. Talk about the CompTIA A+ courses and any practical skills you've gained through the Livelabs. This shows that you're proactive and ready to apply your knowledge.

✨Prepare for Common IT Support Questions

Familiarise yourself with common IT support scenarios and questions. Be ready to discuss how you would troubleshoot basic issues or assist users. This demonstrates your understanding of the role and your problem-solving abilities.

✨Ask Insightful Questions

Prepare a few thoughtful questions to ask the interviewer about the company culture, team dynamics, or the technologies they use. This not only shows your interest but also helps you determine if the company is the right fit for you.

Trainee IT Support Technician
IT Career Switch
Location: Newcastle upon Tyne
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  • Trainee IT Support Technician

    Newcastle upon Tyne
    Full-Time
    24000 - 30000 £ / year (est.)
  • I

    IT Career Switch

    50-100
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