Trainee IT Support Technician
Trainee IT Support Technician

Trainee IT Support Technician

Leeds Trainee 24000 - 30000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Become an IT Support Technician with full training and hands-on experience.
  • Company: Join a leading organisation dedicated to launching IT careers for aspiring techies.
  • Benefits: Enjoy flexible training, job guarantee, and a starting salary of £24K-£30K.
  • Why this job: Kick-start your IT career with practical training and globally recognised certifications.
  • Qualifications: No prior experience needed; just a passion for technology and learning.
  • Other info: Guaranteed job placement or 100% refund on course fees.

The predicted salary is between 24000 - 30000 £ per year.

Are you looking to kick-start a brand new career in IT? We are recruiting for companies who are looking to employ our IT Technician Traineeship graduates to keep up with their growth. The best part is you will not need any previous experience as full training will be provided. You will also have the reassurance of a job guarantee (£24K-£30K) upon completion. We are currently placing over 100 of our graduates into new roles each month.

Whether you are working full time, part time or unemployed, this package has the flexibility to be completed at a pace that suits you. The traineeship is broken down into 3 easy steps.

  • Step 1 - Online Training: The first step is completing a selection of professional, accredited and industry recognised IT Technician courses by CompTIA, Microsoft and Cisco. The training is delivered via multimedia rich video tutorials, presentations and quizzes through a portal that you study from home. You will also be assigned an expert tutor to help you throughout your training.
  • Step 2 - Practical Training: You will gain the practical experience by using our cutting edge Livelabs. Gaining hands-on experience is essential in today’s IT industry for both certifications and keeping up to date with new technologies. Theory is often not enough these days; companies require hands on practical experience to make sure you’re job ready.
  • Step 3 - Official exams: You will then go on to sit the CompTIA A+ exams to give you the official certifications which will be recognised worldwide. The CompTIA A+ is the most commonly asked for certificate in entry level IT roles.

Guaranteed Job Placement (Starting salary £24K-£30K): At this point you will have fully completed our IT Technician Traineeship and be ready to start work. Through our range of partnerships throughout the UK with IT organisations, we are able to place you into an entry level IT role within your local area. You will be starting on a salary between £24K-£30K, working in either an IT Technician/Desktop Support/First Line Support Role.

We guarantee you will be offered a job upon completion or we will refund you 100% of your course fees back. At a one off cost of £799, or a deposit of £112 followed by 10 interest free monthly instalments of £78, this represents a great opportunity to start a rewarding career in IT. We have a proven track record of placing 1000+ candidates into new roles each year. Check out our website for our latest success stories.

Read through the information? Passionate about starting a career in IT? Apply now and one of our friendly advisors will be in touch.

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Contact Detail:

IT Career Switch Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Trainee IT Support Technician

✨Tip Number 1

Familiarise yourself with the key technologies and tools mentioned in the job description, such as CompTIA, Microsoft, and Cisco. Understanding these will not only help you during your training but also show potential employers that you're proactive and eager to learn.

✨Tip Number 2

Engage with online communities or forums related to IT support. This can provide you with insights into common issues faced in the field and how to resolve them, which will be beneficial during your practical training and interviews.

✨Tip Number 3

Consider reaching out to current IT professionals for informational interviews. This can give you a clearer picture of what the role entails and help you build connections that may lead to job opportunities after your traineeship.

✨Tip Number 4

Stay updated on the latest trends and developments in the IT industry. Being knowledgeable about current technologies and practices will make you a more attractive candidate and demonstrate your commitment to a career in IT.

We think you need these skills to ace Trainee IT Support Technician

Basic IT Knowledge
Customer Service Skills
Problem-Solving Skills
Communication Skills
Time Management
Attention to Detail
Technical Aptitude
Teamwork
Adaptability
Familiarity with Operating Systems
Understanding of Networking Concepts
Ability to Learn Quickly
Basic Troubleshooting Skills
Knowledge of Hardware Components

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights any relevant skills or experiences, even if they are not directly related to IT. Emphasise your willingness to learn and adapt, as well as any technical skills you may have acquired through personal projects or coursework.

Craft a Compelling Cover Letter: Write a cover letter that expresses your enthusiasm for starting a career in IT. Mention why you are interested in the Trainee IT Support Technician role and how the training provided aligns with your career goals. Be sure to convey your eagerness to learn and grow within the industry.

Highlight Relevant Keywords: Incorporate keywords from the job description into your application materials. Terms like 'IT Support', 'Trainee IT Technician', and 'First Line Support' should be included to demonstrate your understanding of the role and to help your application stand out.

Proofread Your Application: Before submitting your application, take the time to proofread it carefully. Check for spelling and grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail and professionalism.

How to prepare for a job interview at IT Career Switch

✨Show Your Enthusiasm for IT

Make sure to express your passion for technology and eagerness to learn. Companies are looking for candidates who are genuinely interested in the field, so share any personal projects or experiences that highlight your enthusiasm.

✨Familiarise Yourself with Common IT Terminology

Even though you may not have prior experience, it's important to understand basic IT concepts and terminology. Brush up on terms related to IT support, such as troubleshooting, hardware, software, and networking, to demonstrate your readiness for the role.

✨Prepare for Practical Scenarios

Be ready to discuss how you would handle common IT support scenarios. Think about potential problems you might encounter and how you would approach solving them. This shows that you can think critically and apply your training effectively.

✨Ask Insightful Questions

Prepare a few thoughtful questions to ask at the end of the interview. This could be about the company's culture, the team you'll be working with, or opportunities for further training. It shows your interest in the role and helps you assess if the company is the right fit for you.

Trainee IT Support Technician
IT Career Switch
Location: Leeds
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