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For Companies At a Glance
- Tasks: Engage with warm leads to consult on IT Traineeships and manage CRM effectively.
- Company: Join a passionate company transforming lives through IT training and career launches.
- Benefits: Enjoy remote work, competitive salary, generous leave, and a supportive team environment.
- Why this job: Make a real impact while developing your sales skills in a dynamic, innovative culture.
- Qualifications: 3+ years in telesales, CRM experience, self-motivated, and excellent communication skills required.
- Other info: All equipment provided; work hours are Monday to Friday, 9AM-5:30PM.
The predicted salary is between 24000 - 42000 £ per year.
Due to the ongoing success of our online IT Traineeships, we are looking to bring on a bright Telesales Consultant to add to our fantastic growing team. You will be joining a passionate, ambitious and innovative company that is offering a unique opportunity for the successful candidate to work from home. Specialising in training and launching careers in the IT Sector, our products are really making a difference to people's lives. With a great pay structure, generous annual leave and realistic OTE, you will be joining a company that really looks after its employees!
Location: Work from Home (All computer and phone equipment will be provided to you)
Salary: £30K basic with realistic OTE of £40K-£50K
Hours: Monday-Friday 9AM-5:30PM
Annual Leave: 20 days + Christmas through to New Year + Bank Holidays
Job Type: Permanent, Full-time
Roles and responsibilities:
- Contacting applicants for our IT Traineeships, consultation with them to see if they will be suitable for our trainee positions (All inbound warm leads).
- Manage the CRM to a high degree of accuracy.
- Hitting company targets and KPIs.
- Answering inbound calls.
The Successful candidate will have:
- 3+ years of a proven track record in Telesales.
- Experience using a CRM.
- Ability to use own initiative.
- A team player.
- Self-motivated.
- Ability to learn about products and services and convey the benefits to the applicants.
- IT literate.
- Excellent level of English reading and writing.
If you're up for a new challenge, we would love to hear from you!
Telesales Consultant employer: IT Career Switch
Contact Detail:
IT Career Switch Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Telesales Consultant
✨Tip Number 1
Familiarise yourself with our IT Traineeships and the specific benefits they offer. This knowledge will help you engage with potential applicants more effectively and demonstrate your understanding of our products during conversations.
✨Tip Number 2
Practice your communication skills, especially in conveying information clearly and persuasively. Since you'll be handling inbound warm leads, being able to articulate the value of our offerings will be crucial in converting leads into trainees.
✨Tip Number 3
Get comfortable with using CRM systems if you aren't already. Understanding how to manage and update customer information accurately will not only help you in this role but also show us that you're proactive and ready to hit those KPIs.
✨Tip Number 4
Showcase your self-motivation and initiative during any discussions. We value team players who can also work independently, so sharing examples of how you've successfully managed your own projects or targets in the past will set you apart.
We think you need these skills to ace Telesales Consultant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your telesales experience, particularly any roles where you've worked with inbound leads. Emphasise your achievements and how you met or exceeded targets in previous positions.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the IT sector and your motivation to help others launch their careers. Mention specific skills that align with the job description, such as CRM management and self-motivation.
Showcase Relevant Experience: In your application, provide examples of your previous telesales roles, focusing on your ability to manage customer relationships and meet KPIs. Use metrics to demonstrate your success, like sales figures or customer satisfaction ratings.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a telesales role.
How to prepare for a job interview at IT Career Switch
✨Showcase Your Telesales Experience
Make sure to highlight your 3+ years of telesales experience during the interview. Prepare specific examples of how you've successfully managed inbound leads and met targets in previous roles.
✨Demonstrate CRM Proficiency
Since managing the CRM is a key responsibility, be ready to discuss your experience with CRM systems. Mention any specific tools you've used and how you maintained accuracy in data management.
✨Prepare for Role-Playing Scenarios
Expect to engage in role-playing exercises where you might need to demonstrate your sales techniques. Practise common scenarios you might encounter when consulting with applicants for IT traineeships.
✨Express Your Passion for IT Training
Convey your enthusiasm for the IT sector and the impact of training on people's careers. Research the company's products and be prepared to discuss how they make a difference in applicants' lives.
