IT Service Desk Support Technician Trainee in Plymouth

IT Service Desk Support Technician Trainee in Plymouth

Plymouth Trainee 25000 - 26400 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Kick-start your IT career with hands-on training and job placement support.
  • Company: Join a leading IT training provider with a strong track record of graduate placements.
  • Benefits: Guaranteed job placement, competitive starting salary, and flexible training options.
  • Other info: Complete the traineeship at your own pace and enjoy a supportive learning environment.
  • Why this job: No experience needed; gain valuable skills and certifications while earning a great salary.
  • Qualifications: Passion for IT and willingness to learn; no prior experience required.

The predicted salary is between 25000 - 26400 £ per year.

Are you looking to kick-start a brand new career in IT? We are recruiting for companies who are looking to employ our IT Technician Traineeship graduates to keep up with their growth. The best part is you will not need any previous experience as full training will be provided. You will also have the reassurance of a job guarantee with an average starting salary of £30k upon completion. We are currently placing over 100 of our graduates into new roles each month.

Whether you are working full time, part time or unemployed, this package has the flexibility to be completed at a pace that suits you. The traineeship is broken down into 3 easy steps.

  • Step 1 - Online Training
    The first step is completing a selection of professional, accredited and industry recognised IT Technician courses by CompTIA, Microsoft and Cisco. The training is delivered via multimedia rich video tutorials, presentations and quizzes through a portal that you study from home. You will also be assigned an expert tutor to help you throughout your training.
  • Step 2 - Practical Training
    You will gain the practical experience by using our cutting edge Livelabs. Gaining hands-on experience is essential in today's IT industry for both certifications and keeping up to date with new technologies. Theory is often not enough these days, companies require hands on practical experience to make sure you're job ready.
  • Step 3 - Official exams
    You will then go on to sit the CompTIA A+ exams to give you the official certifications which will be recognised worldwide. The CompTIA A+ is the most commonly asked for certificate in entry level IT roles.

Guaranteed Job Placement (Starting salary £25K-£30K)
At this point you will have fully completed our IT Technician Traineeship and be ready to start work. Through our range of partnerships throughout the UK with IT organisations, we are able to place you into an entry level IT role within your local area. You will be starting on a salary between £25K-£35k, working in either an IT Technician/Desktop Support/First Line Support Role. We guarantee you will be offered a job upon completion or we will refund you 100% of your course fees back. At a one off cost of £795, or 13 interest free monthly instalments of £68, this represents a great opportunity to start a rewarding career in IT.

We have a proven track record of placing 1000+ candidates into new roles each year. Check out our website for our latest success stories. Read through the information? Passionate about starting a career in IT? Apply now and one of our friendly advisors will be in touch.

IT Service Desk Support Technician Trainee in Plymouth employer: IT Career Switch

Join a dynamic and supportive environment where you can launch your IT career with confidence. Our traineeship offers comprehensive training, hands-on experience, and a guaranteed job placement upon completion, ensuring you are well-prepared for the workforce. With a focus on employee growth and a commitment to flexibility, we empower you to succeed in the thriving IT sector.

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Contact Details:

IT Career Switch Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land IT Service Desk Support Technician Trainee in Plymouth

Get Involved in IT Communities

Join local IT meetups or online communities geared towards consulting. Being part of these networking circles can help you learn about upcoming trainee roles at companies like IT Career Switch and gain insider tips from current consultants.

Leverage University Career Services

If you’re still in school, tap into your university's career centre. They often have exclusive links to internships and trainee programs. Many firms, including IT Career Switch, collaborate with universities to find fresh talent.

Show Off Your Projects

Create a portfolio that showcases your technical skills or consulting projects. Even if you haven’t had formal work experience, personal projects or coursework can make you stand out when applying for a trainee position at IT Career Switch.

Apply Early and Often

Trainee positions can be highly competitive, so keep an eye on different platforms, including our website, for openings at IT Career Switch. Don’t hesitate to apply for multiple roles; it’s all about getting your foot in the door!

We think you need these skills to ace IT Service Desk Support Technician Trainee in Plymouth

CompTIA A+ Certification
Microsoft Technologies
Cisco Networking
Hands-on Practical Experience
Technical Support Skills
Customer Service Skills
Problem-Solving Skills

Some tips for your application 🫡

Show Off Your Tech Savvy:In IT consulting, demonstrating a solid understanding of tech trends and tools is super important. Make sure your CV highlights relevant coursework, any tech-related projects, or even certifications you might have — they could really set you apart. Don't forget to include your proficiency in software or programming languages that are commonly used in the industry!

Tailor That Cover Letter!:For a trainee role, your cover letter is your chance to show your enthusiasm and eagerness to learn. Mention what draws you to IT Career Switch specifically and how the role will help you grow in the field of IT consulting. Keep it personal and reflect your passion for tech and consulting!

Highlight Team Projects:IT consulting isn't just about technical skills; it's a lot about teamwork too! If you've worked on group projects at university or during internships, make sure to mention them. Describe your role, what tools you used, and any outcomes — this will show you can collaborate effectively on tech solutions.

Prepare Your Portfolio:Although you might not have a ton of experience yet, don’t shy away from showcasing what you’ve worked on. If you’ve done any relevant projects, whether for coursework or personal interests, compile them into a digital portfolio. Include links in your application so we can easily check out your work — it’ll give us a glimpse of your potential!

How to prepare for a job interview at IT Career Switch

Nail Your Technical Knowledge

In IT consulting, you'll want to demonstrate a solid grasp of both technical concepts and consultancy methods. Be prepared to tackle some technical questions on software, networking, or project management tools relevant to the position. Brush up on popular frameworks and methodologies like Agile and ITIL — these are often the bread and butter of conversations in this field.

Show Your Problem-Solving Skills

Consulting is all about finding solutions for clients, so expect situational questions that test your analytical thinking. Think of past experiences, even if it’s from university projects or group work, where you solved a technical challenge or improved a process. Show how you approach problems methodically—it’s all about showcasing your thought process.

Sizzle Your Motivation

As a trainee in IT consulting, the main thing they're looking for is your potential and willingness to learn. Be ready to explain why this role excites you, and how it aligns with your career aspirations. Talk about your passion for technology and how you see yourself growing in the company. They want to invest in someone who’s enthusiastic and eager to take on challenges.

Master Your Portfolio Presentation

Even for a trainee role, having a portfolio or examples of relevant work can set you apart. Whether it’s projects from your coursework or personal tech initiatives, be ready to discuss these and how they've equipped you with valuable IT consulting skills. If you’ve completed any team projects, explaining your specific contributions can paint a clear picture of your collaborative approach.