IT Service Desk Support Technician Trainee in Oxford

IT Service Desk Support Technician Trainee in Oxford

Oxford Trainee 25000 - 35000 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Kick-start your IT career with hands-on training and support.
  • Company: Join a growing network of IT organisations across the UK.
  • Benefits: Earn £25K-£35K with flexible training options and expert guidance.
  • Other info: Over 100 graduates placed into roles each month!
  • Why this job: No experience needed; gain valuable certifications and start working in IT.
  • Qualifications: Passion for IT and willingness to learn.

The predicted salary is between 25000 - 35000 £ per year.

Are you looking to kick-start a brand new career in IT? We are recruiting for companies who are looking to employ our IT Technician Traineeship graduates to keep up with their growth. The best part is you will not need any previous experience as full training will be provided. We are currently placing over 100 of our graduates into new roles each month.

Whether you are working full time, part time or unemployed, this package has the flexibility to be completed at a pace that suits you. The traineeship is broken down into 3 easy steps.

  • Step 1 - Online Training: The first step is completing a selection of professional, accredited and industry recognised IT Technician courses by CompTIA, Microsoft and Cisco. The training is delivered via multimedia rich video tutorials, presentations and quizzes through a portal that you study from home. You will also be assigned an expert tutor to help you throughout your training.
  • Step 2 - Practical Training: Gaining hands-on experience is essential in today’s IT industry for both certifications and keeping up to date with new technologies. You will then go on to sit the CompTIA A+ exams to give you the official certifications which will be recognised worldwide. The CompTIA A+ is the most commonly asked for certificate in entry level IT roles.

At this point you will have fully completed our IT Technician Traineeship and be ready to start work. Through our range of partnerships throughout the UK with IT organisations, we are able to place you into an entry level IT role within your local area. You will be starting on a salary between £25K-£35k, working in either an IT Technician/Desktop Support/First Line Support Role.

At a one off cost of £795, or 13 interest free monthly instalments of £68, this represents a great opportunity to start a rewarding career in IT.

Passionate about starting a career in IT?

IT Service Desk Support Technician Trainee in Oxford employer: IT Career Switch

Join a dynamic and supportive environment where your career in IT can flourish, even without prior experience. Our comprehensive traineeship offers flexible online training, hands-on practical experience, and the opportunity to gain globally recognised certifications, all while being guided by expert tutors. With a strong network of partnerships across the UK, we ensure that our graduates are placed into rewarding entry-level IT roles, making this an excellent opportunity for anyone passionate about starting their journey in technology.

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Contact Details:

IT Career Switch Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land IT Service Desk Support Technician Trainee in Oxford

Tip Number 1

Network like a pro! Reach out to friends, family, and even former classmates who might be in the IT field. You never know who could help you land that first role or give you insider info on job openings.

Tip Number 2

Get your hands dirty! Even if you’re still in training, try to gain some practical experience. Volunteer for tech support at local charities or offer to help friends with their IT issues. It’s all about building that experience!

Tip Number 3

Tailor your approach! When you find a job you like, make sure to research the company and customise your pitch. Show them how your training aligns with their needs and why you’d be a great fit for their team.

Tip Number 4

Don’t forget to check our website! We regularly post new job opportunities and success stories from graduates just like you. Applying through us can give you a leg up in landing that dream IT role!

We think you need these skills to ace IT Service Desk Support Technician Trainee in Oxford

CompTIA A+ Certification
Microsoft IT Certifications
Cisco IT Certifications
Technical Support Skills
Customer Service Skills
Problem-Solving Skills
Communication Skills

Some tips for your application 🫡

Show Your Enthusiasm:When writing your application, let your passion for IT shine through! We want to see that you're excited about starting a new career and eager to learn. A bit of personality can go a long way in making your application stand out.

Tailor Your Application:Make sure to customise your application to fit the role of IT Service Desk Support Technician Trainee. Highlight any relevant skills or experiences, even if they’re not directly related to IT. We love seeing how your unique background can bring value to our team!

Keep It Clear and Concise:We appreciate a straightforward application! Keep your writing clear and to the point. Avoid jargon unless it’s relevant, and make sure to proofread for any typos or errors. A polished application shows us you pay attention to detail.

Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, you can check out our success stories while you’re there!

How to prepare for a job interview at IT Career Switch

Know Your Basics

Before heading into the interview, brush up on the fundamental concepts of IT support. Familiarise yourself with common troubleshooting steps and basic networking principles. This will show your enthusiasm for the role and help you answer technical questions confidently.

Show Your Passion

Employers love candidates who are genuinely interested in the field. Be prepared to discuss why you want to start a career in IT and what excites you about technology. Share any personal projects or experiences that demonstrate your passion for IT, even if they’re informal.

Ask Smart Questions

Interviews are a two-way street! Prepare thoughtful questions about the company’s IT environment, team structure, or the technologies they use. This not only shows your interest but also helps you determine if the company is the right fit for you.

Practice Makes Perfect

Conduct mock interviews with friends or family to get comfortable with common interview questions. Focus on articulating your thoughts clearly and confidently. The more you practice, the more at ease you’ll feel during the actual interview.