IT Service Desk Support Technician Trainee

IT Service Desk Support Technician Trainee

Trainee 25000 - 35000 € / year (est.) No home office possible
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At a Glance

  • Tasks: Kick-start your IT career with hands-on training and support.
  • Company: Join a growing network of IT organisations across the UK.
  • Benefits: Earn £25K-£35K with flexible training options and expert guidance.
  • Other info: Over 100 graduates placed monthly into exciting entry-level roles.
  • Why this job: No experience needed; gain valuable certifications and start working in IT.
  • Qualifications: Passion for IT and willingness to learn.

The predicted salary is between 25000 - 35000 € per year.

Are you looking to kick-start a brand new career in IT? We are recruiting for companies who are looking to employ our IT Technician Traineeship graduates to keep up with their growth. The best part is you will not need any previous experience as full training will be provided. We are currently placing over 100 of our graduates into new roles each month.

Whether you are working full time, part time or unemployed, this package has the flexibility to be completed at a pace that suits you. The traineeship is broken down into 3 easy steps.

  • Step 1 - Online Training
    The first step is completing a selection of professional, accredited and industry recognised IT Technician courses by CompTIA, Microsoft and Cisco. The training is delivered via multimedia rich video tutorials, presentations and quizzes through a portal that you study from home. You will also be assigned an expert tutor to help you throughout your training.
  • Step 2 - Practical Training
    Gaining hands-on experience is essential in today’s IT industry for both certifications and keeping up to date with new technologies. You will then go on to sit the CompTIA A+ exams to give you the official certifications which will be recognised worldwide. The CompTIA A+ is the most commonly asked for certificate in entry level IT roles.

At this point you will have fully completed our IT Technician Traineeship and be ready to start work. Through our range of partnerships throughout the UK with IT organisations, we are able to place you into an entry level IT role within your local area. You will be starting on a salary between £25K-£35k, working in either an IT Technician/Desktop Support/First Line Support Role.

At a one off cost of £795, or 13 interest free monthly instalments of £68, this represents a great opportunity to start a rewarding career in IT.

Passionate about starting a career in IT?

IT Service Desk Support Technician Trainee employer: IT Career Switch

Join a dynamic and supportive environment where your career in IT can flourish, even without prior experience. Our comprehensive training programme not only equips you with industry-recognised certifications but also offers hands-on practical experience, ensuring you are job-ready upon completion. With flexible learning options and strong partnerships across the UK, we are dedicated to helping you secure a rewarding entry-level position in IT, all while fostering a culture of growth and collaboration.

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Contact Detail:

IT Career Switch Recruiting Team

StudySmarter Expert Advice🤫

We think this is how you could land IT Service Desk Support Technician Trainee

Tip Number 1

Network like a pro! Reach out to friends, family, or even acquaintances who work in IT. They might know of openings or can refer you directly, which gives you a leg up in the hiring process.

Tip Number 2

Get your hands dirty! Even if you’re just starting out, try to gain some practical experience. Volunteer for local charities or help friends with their tech issues. It’s a great way to build your skills and your CV.

Tip Number 3

Prepare for interviews by practising common questions. We recommend doing mock interviews with friends or using online resources. The more comfortable you are, the better you’ll perform when it counts!

Tip Number 4

Don’t forget to apply through our website! We have loads of partnerships with companies looking for fresh talent like you. Plus, you’ll get access to exclusive job listings that you won’t find anywhere else.

We think you need these skills to ace IT Service Desk Support Technician Trainee

CompTIA A+ Certification
Microsoft IT Certifications
Cisco IT Certifications
Technical Support Skills
Customer Service Skills
Problem-Solving Skills
Communication Skills

Some tips for your application 🫡

Show Your Enthusiasm:When writing your application, let your passion for IT shine through! We want to see that you're excited about starting a new career and eager to learn. A bit of personality can go a long way in making your application stand out.

Tailor Your Application:Make sure to customise your application to fit the role of IT Service Desk Support Technician Trainee. Highlight any relevant skills or experiences, even if they’re not directly related to IT. We love seeing how your unique background can bring value to our team!

Keep It Clear and Concise:We appreciate a straightforward application! Stick to the point and avoid fluff. Use clear language and structure your application well so we can easily see why you’d be a great fit for the role.

Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, you can check out our success stories while you’re there!

How to prepare for a job interview at IT Career Switch

Know Your Stuff

Even though you’re starting out, it’s crucial to familiarise yourself with basic IT concepts and terminology. Brush up on the CompTIA A+ material and any other relevant topics. This will not only help you answer questions confidently but also show your enthusiasm for the role.

Show Your Passion

Employers love candidates who are genuinely interested in the field. Be prepared to discuss why you want to start a career in IT and what excites you about technology. Share any personal projects or experiences that sparked your interest in IT, even if they’re informal.

Ask Smart Questions

Interviews are a two-way street! Prepare thoughtful questions about the company’s IT environment, team structure, or the technologies they use. This shows you’re engaged and eager to learn more about how you can contribute to their success.

Practice Makes Perfect

Before the big day, do some mock interviews with friends or family. Focus on common interview questions for IT support roles, like troubleshooting scenarios or customer service situations. The more you practice, the more comfortable you’ll feel during the actual interview.