IT Service Desk Support Technician Trainee in Hampshire, Portsmouth

IT Service Desk Support Technician Trainee in Hampshire, Portsmouth

Portsmouth +1 Trainee 25000 - 35000 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Kick-start your IT career with hands-on training and support.
  • Company: Join a growing network of IT organisations across the UK.
  • Benefits: Earn £25K-£35K with flexible training options and expert guidance.
  • Other info: Over 100 graduates placed monthly into exciting entry-level roles.
  • Why this job: No experience needed; gain valuable certifications and start working in IT.
  • Qualifications: Passion for IT and willingness to learn.

The predicted salary is between 25000 - 35000 £ per year.

Are you looking to kick-start a brand new career in IT? We are recruiting for companies who are looking to employ our IT Technician Traineeship graduates to keep up with their growth. The best part is you will not need any previous experience as full training will be provided. We are currently placing over 100 of our graduates into new roles each month.

Whether you are working full time, part time or unemployed, this package has the flexibility to be completed at a pace that suits you. The traineeship is broken down into 3 easy steps.

  • Step 1 - Online Training
    The first step is completing a selection of professional, accredited and industry recognised IT Technician courses by CompTIA, Microsoft and Cisco. The training is delivered via multimedia rich video tutorials, presentations and quizzes through a portal that you study from home. You will also be assigned an expert tutor to help you throughout your training.
  • Step 2 - Practical Training
    Gaining hands-on experience is essential in today’s IT industry for both certifications and keeping up to date with new technologies. You will then go on to sit the CompTIA A+ exams to give you the official certifications which will be recognised worldwide. The CompTIA A+ is the most commonly asked for certificate in entry level IT roles.

At this point you will have fully completed our IT Technician Traineeship and be ready to start work. Through our range of partnerships throughout the UK with IT organisations, we are able to place you into an entry level IT role within your local area. You will be starting on a salary between £25K-£35k, working in either an IT Technician/Desktop Support/First Line Support Role.

At a one off cost of £795, or 13 interest free monthly instalments of £68, this represents a great opportunity to start a rewarding career in IT.

Passionate about starting a career in IT?

Locations

PortsmouthHampshire

IT Service Desk Support Technician Trainee in Hampshire, Portsmouth employer: IT Career Switch

Join a dynamic and supportive environment where your career in IT can flourish, even without prior experience. Our comprehensive traineeship offers flexible online training, hands-on practical experience, and the opportunity to gain globally recognised certifications, all while being guided by expert tutors. With a strong network of partnerships across the UK, we ensure that our graduates are placed into rewarding entry-level IT roles, making this an excellent opportunity for anyone passionate about starting their journey in technology.

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Contact Details:

IT Career Switch Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land IT Service Desk Support Technician Trainee in Hampshire, Portsmouth

Tip Number 1

Network like a pro! Reach out to friends, family, and even former classmates who might be in the IT field. You never know who might have a lead on a job or can introduce you to someone hiring.

Tip Number 2

Get your online presence sorted! Make sure your LinkedIn profile is up-to-date and showcases your new skills from the traineeship. Join relevant groups and engage with posts to get noticed by potential employers.

Tip Number 3

Practice makes perfect! Prepare for interviews by doing mock sessions with friends or using online resources. Familiarise yourself with common IT support questions and how to articulate your training experience.

Tip Number 4

Apply through our website! We’ve got loads of partnerships with companies looking for fresh talent like you. Don’t miss out on the chance to land that entry-level role – it could be just a click away!

We think you need these skills to ace IT Service Desk Support Technician Trainee in Hampshire, Portsmouth

CompTIA A+ Certification
Microsoft IT Certifications
Cisco IT Certifications
Technical Support Skills
Customer Service Skills
Problem-Solving Skills
Communication Skills

Some tips for your application 🫡

Show Your Enthusiasm:When writing your application, let your passion for IT shine through! We want to see that you're excited about starting a new career and eager to learn. A bit of personality can go a long way in making your application stand out.

Tailor Your Application:Make sure to customise your application to fit the role of IT Service Desk Support Technician Trainee. Highlight any relevant skills or experiences, even if they’re from other fields. We love seeing how your unique background can bring value to our team!

Keep It Clear and Concise:We appreciate a straightforward application. Stick to the point and avoid fluff. Use clear language and structure your application well so we can easily see why you’d be a great fit for the role.

Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, you can check out more about us and our success stories while you’re there!

How to prepare for a job interview at IT Career Switch

Know Your Basics

Before heading into the interview, brush up on the fundamental concepts of IT support. Familiarise yourself with common troubleshooting steps and basic networking principles. This will show your enthusiasm for the role and your willingness to learn.

Showcase Your Training

Since this position is for trainees, highlight any relevant training you've completed, even if it's just online courses. Discuss what you've learned from the CompTIA, Microsoft, or Cisco materials. This demonstrates your commitment to the field and readiness to apply your knowledge.

Prepare for Scenario Questions

Expect to be asked how you would handle specific IT support scenarios. Think about common issues like password resets or software installations. Practising these responses can help you articulate your thought process clearly during the interview.

Ask Insightful Questions

At the end of the interview, don’t forget to ask questions! Inquire about the company culture, the team you'll be working with, or the types of projects you'll be involved in. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.